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This property uses "contactless" hosting, which means there's no staff on site. In my case, the A/C unit in my room was inoperable and so I requested maintenance through the text message connection to somebody, somewhere. I received text message cheery responses and assurances for 2.5 days, but nothing ever happened. No repair happened. No one seemed to show up. I did overhear other guests complaining about a similar situation. So, if you're not too fussy, if you're just looking for a flop on Imperial Beach, this is a not a bad deal. It's like renting a sleep pod at an airport. Hope everything goes smoothly!

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.