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We have just had a 3 night stay at the Hotel and it was lovely. When we arrived the reception staff were very friendly and gave us a brief tour, when our room was ready we were again escorted there by a member of reception. The room was a great size with a small patio area overlooking the lush gardens. We had dinner in the restauarant on our first night, which was excellent, service was impeccable. We used the bar a couple of times, loving the idea that we got to choose our "Happy Hour", we also ate in the Bar on 2 occasions and again the food was excellent. Breakfast was very good with a great slection of food.The Hotel is very traditional and has a lot of character, we will hopefully return one day and would recommend to anyone who would like to be within 15 mins of the centre of Funchal but still stay in a "little oasis".

Enjoyable stay. Great location.

Check in was great. Rooms were good. Overall hotel layout was complex over many different levels. Main access was off a very steep road, beware anyone with walking difficulties. Very disappointed by over priced dinners and bars. Breakfast was good. Very disappointed with no late check out facility for late flight departures especially as the hotel appearedto be half empty and the spa showers were very poor quality and no substitute for a room to have a shower before leaving for a late flight.

Would definitely recommend staying in this property! Done to a very high standard and very clean. Easily walkable to the centre of Funchal, approx 10 mins downhill. Host communicated well and parking on site within our own garage. Nice area around the pool. And provided with a small package of essential foods on arrival. Brilliant stay!

A great hotel in a nice location. We enjoyed our stay. Very clean and tidy. The property had the feel of a grand plantation house. The only thing letting it down was the slight complexity over the amenities. Whilst it has its own pool, everything else you require, such as food, bars, larger pools, etc., needs to be accessed from the Pestana hotels next door, which can be accessed through a route within the grounds. We found the breakfast area well, but never found the bar or other areas, as it was slightly confusing. I think a quality onsite restaurant would be a real asset here, along with some evening entertainment. We went out to nearby restaurants every night, as we didn’t feel the hotel had much to offer in this regards. We had a few small issues with housekeeping, but once we raised the problems, they were quick to remedy them. The hotel is situated about 20-25 min walk from the main town of Funchal - so within a reasonable difference. For the price of this hotel, I think things like an airport transit service would be nice. Overall a nice establishment, with good and knowledgeable staff. Felt more like a bed and breakfast facility. There was no room service, to the best of our knowledge. The acid test is always, would you stay again - I would say “yes” but probably when the rooms were on sale price etc. I would certainly recommend the hotel. Clean, good quality, and nice staff. A little expensive for the amenities on offer but otherwise great.

Clean room, helpful staff,good food definitely recommend