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This hotel kept our money and still hasn’t refunded us. We booked through Expedia and when we called to let them know that we were there to stay with them they said they didn’t have room for us , we’re trying to get our money back. They are not responding to us or to Expedia’s emails. All we want was a refund, terrible terrible customer service do not stay at this Hotel

Fantastic hotel! Located very conveniently to so many great spots. The family room was ideal four our family of four with two teenagers. The staff was incredibly kind and the bar was beautiful. Highly recommend

The site is well placed, the staff are welcoming, and the breakfast is solid.

Nice staff. Relaxing location. We had to leave before breakfast started, so the staff helped us out with breakfast boxes to go. The breakfast box could be better for the price, but overall was great.

Lovely hotel on the grand canal. Staff were extremely helpful and the hotel was beautiful. only small issue was that some of the plugs were not working well to charge the phone.

A clean and pleasant hotel. Close to water bus transportation. The staff are highly professional and helpful.