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Santa Catarina Lachatao Vacation Packages

First off, the spa has limited hours and was closed the first day I was there; in addition, you have to pay about as much to use the spa as you do to to stay in the hotel. The spa looked really nice, but I never got to experience it. The swimming pool is quite bland with water a bit too cool for my liking and I was afraid to put my head under water for the fact the water wasn't very clear. The food in the restaurant was very good but had the atmosphere was that of a hospital cafeteria--zero character. Even worse, you could not order any alcohol at all on the premises. The big grass area in front of the spa was very nice. The rooms were simple, clean, and without a mini-fridge.The bathroom was big and nice, except for the old shower door that didn't close so all the shower water would go out onto the bathroom floor making it very slippery. I had to dry it with my towels afterwards. What a mess that was. Would I stay there again? I doubt it

It’s was fantastic and I hope this family all the best. We stayed when they had just opened but they did not charge us correctly (over charged) and there was no water NO water in our second room. All in all though they were very friendly and after all it is Mexico - so go with the flow.

I strongly suggest to anyone looking for a place to stay to stay away from this hotel. I checked in Friday By Saturday evening my room was flooded all my and my family belongings where soaked wet. I was relocated to rooms with No functioning AC. I was charged extra 1500 for the rooms I was relocated to. Than I was asked to pay 5000 or to have to relocate for the 3rd. Time in my 5 day stay. In other words, I was there 45 days.I was relocated three times first room flooded.Second two rooms I was relocated to didn't have a c's, and they were facing main streets where we had to have the windows open.So the noise wouldn't let us rest.Then, I was charged for the two rooms, fifteen hundred.Because they said I had originally paid 1 room with 2 beds and they didn't have rooms with two beds available, so I had to stay in the two, which I was charged for fifteen hundred, which I pay.And then when I went again, I told hotel that I needed the ac working.They asked me to relocate and to pay five thousand for another relocation, and all this happened because of the hotel not having functioning amenities, like they say that would. Horrible experience

Limpieza y servicio del personal excelente

Nice placer to stay, very clean,good Restaurantes. And very good locación Excelente staff