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Samson Trail Vacation Packages

Communication was horrible. The system to give the key is to just leave the apartment unlocked. Plus, I’m getting scam sms through WhatsApp with fake receipts with same date and address, but different hotel name. Stay away from there.

I travelled with two children under the age of three, and I was extremely disappointed by the way your staff handled our situation. After a five-hour drive, I simply requested access to a microwave to warm up food for my young children. However, your staff refused to accommodate this basic request. I was also informed that I would have to pay an additional $17 for my son’s stay because he had not been included in the original booking. I find this treatment unacceptable and completely lacking in compassion and consideration for families travelling with young children. I intend to bring this matter to the attention of the appropriate regulatory and consumer protection authorities. Overall, this was an extremely disappointing experience, and I would not recommend your establishment based on the treatment we received.

Great staff at check in.

🤘🏼

There were stains on the chair in our room. The closet door when first entering the room was falling off when we entered. There was light staining on the countertops. I honestly wasn’t as impressed as I would have thought and I unfortunately likely won’t stay here again.