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The Merchant's House, BW Signature Collection

3.5 star property

Choose dates to view prices

Photo gallery for The Merchant's House, BW Signature Collection

Restaurant
Lobby
Free toiletries, hair dryer, towels, soap
Standard Room, 1 King Bed, Non Smoking (Theme Room) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Exterior

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included

Explore the area

Map
29 Milford St, Salisbury, England, SP1 2AP
  • Salisbury Cathedral
    ‪7 min walk‬
  • Magna Carta Chapter House
    ‪7 min walk‬
  • Old Sarum
    ‪5 min drive‬
  • Southampton (SOU)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Theme Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Merchant's House, BW Signature Collection

3.5-star Salisbury hotel walkable to Salisbury Cathedral
This smoke-free hotel features a bar/lounge, a 24-hour front desk, and free self parking. WiFi in public areas is free.
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Merchant's House, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 514 out of 730 reviews
Rating 8 - Good. 157 out of 730 reviews
Rating 6 - Okay. 41 out of 730 reviews
Rating 4 - Poor. 11 out of 730 reviews
Rating 2 - Terrible. 7 out of 730 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We stayed at this hotel for two nights visiting Stonehenge and Salisbury Cathedral, and highly recommend! It's very comfortable, and getting up very early in the morning to drive to Stonehenge we met another group in the lobby about to do the exact same thing! It's a short walk to the Cathedral, and there's plenty of food options nearby.
Stayed 2 nights in Apr 2025

6/10 Okay

MarilynBill

Traveled with partner
Liked: Cleanliness
Parking is an issue. Ad says Parking included but there are only 8 spots for 37 units, accessed on a first come first serve basis. Otherwise you have to pay to park on the street or at a car park 10 minutes away. An hour after we arrived, we got a parking ticket. Need to update your ad about the parking situation. It should say “limited parking available”.

8/10 Good

Jimmie Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locatoon for visiting the Cathedral and museum. Delicious breakfasts.
Stayed 7 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Basic room but they got the basics right. Quiet, clean. Very comfortable bed, good shower, decent breakfast. That'll do me.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break

Staff very friendly and helpful. Nothing too much trouble
Stayed 3 nights in Apr 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean, well priced. Room was simple but had what we needed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend this hotel

Really enjoyable stay in a great location. Friendly and helpful staff both during and after our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short midweek break

Good central location with free parking made it easy to explore the main Salisbury sights and shopping areas. The hotel staff were very helpful and friendly. The breakfast was delicious, with lots of choice and good quantities
Stayed 2 nights in Mar 2025

10/10 Excellent

HL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a solo business traveller and I really enjoyed my stay! The staff were really helpful and the room was comfortable and spacious. The hotel is a short walk to all of the places I needed to visit and overall I’d thoroughly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent small hotel

Nice clean well equipped rooms, very good breakfast. Excellent small hotel in centre of town
Stayed 2 nights in Mar 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Nights in Salisbury

Room was clean, comfortable, friendly service, good location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Not able to reserve parking. But there are 10-12 spaces. Small single bed room. Had all I needed, and free overnight parking is a huge bonus.
Stayed 1 night in Mar 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable.
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a bit tight in the room, and the restaurant was incredibly dark. Had to use my phone torch to read the menu! It being an Indian restaurant for 4 nights a week means you can only really eat there once if staying for more than 1 night. Good location…but parking limited so check before arrival. Staff very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Property conditions & facilities
Lovely staff, veryhappy and helpful Nice and quiet slept like a baby
Stayed 2 nights in Mar 2025

10/10 Excellent

trevor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Stayed 1 night in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

james

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 5 nights in Feb 2025

8/10 Good

CL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Night Stay

Lovely immaculately clean room, we requested for a quiet room and that’s what we got. The only niggles, we’re that there was only a limited selection of tea and coffee and the young girl on reception when we booked in was unfriendly and not very helpful.
Stayed 2 nights in Feb 2025