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I booked this hotel some months ago and I started reading reviews prior to check in. I'll admit I got a bit nervous. That being said we decided to stay the night and try it out. First impressions were that there was more space than many rooms we've stayed in while in Japan. Many features look newish and it has a full kitchen. Then things get weird. The wall paper is peeling off. There's a persistent bad smell. There's roach traps everywhere. I tried to shower and the shower nozzle fell off. My husband tried to leave to do a Lawson run and the latch on the lock fell off. The beds were surprisingly comfortable but it's also loud in the morning with people talking in the alleyway. It was fine for the night but I wouldn't stay here again.

Perfect location for visiting Universal Studios. The hotel had all the amenities we needed, and the foot massage machine in the room was very practical and a great way to relax after a long day of walking around Universal Studios.

Nice hotel

Helpful staff Good location Clean Onsen enjoyed

Great hotel close to everything!

The were spacious, well maintained, clean and environment very calming. The staff were helpful. It fits comfortably for our family of four.

Beautiful day at this hotel. Rooms were large and beautiful. Location was close to station and Shinbaiahi shopping street. Staff were wonderful. Special thanks to David at reception who helped with luggage forwarding, booking appointments and making phone calls to confirm opening hours for facilities we needed. Treat yourself and sty here!