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The room was clean and 2 members of staff out of the dozen I saw were friendly and nice. Apart from that, the place needs some serious refurbs doing. Lost door handles, broken window catches, ripped curtains and no aircon in the room I was in on the hottest 2 nights of the year to that point. Just a dusty old fan that was so loud I couldn't hear the storm outside that washed the pigeon skeletons across the flat roof bit to right outside my window. Parking was convenient and the breakfast was ok. Maybe service is better when there's more people but apart from the 1st lad that booked me in and the young girl serving dinner, the rest were miserable. Must say though, the coach load of pensioners had some eye opening conversations

Rooms were well kept. Staff were lovely and really helpful. Breakfast was as expected.

Lovely Hotel should be more than 3 stars.

Another excellent stay with friendly staff

Ideal location for our trip, we upgraded and had a great view of the cricket ground and balcony definitely a bonus. Room was lovely, had all facilities needed for our stay, clean and very presentable. We had an evening meal this was very pleasant and staff were polite and professional.

It was perfect for what we were after. A night in Southampton before getting an early ferry. Location for that. The staff were all extremely helpful and friendly. Really helped make the stay. Only thing we would change would be a fan in the room, as widows didn't open much to get air flow. That said it was one of the hottest nights of the year.