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Holiday Inn Roswell by IHG

3.0 star property

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Photo gallery for Holiday Inn Roswell by IHG

Interior entrance
Exterior
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Bar (on property)
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
$118
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
3620 North Main Street, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪5 min drive‬
  • Place, Roswell Museum
    ‪6 min drive‬
  • Place, Alien Zone
    ‪7 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Premium Room, 2 Queen Beds

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Roswell North

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very Good, 1,293 reviews
Comfort Suites Roswell North

About this property

Holiday Inn Roswell by IHG

3-star Roswell hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite.
Holiday Inn Roswell by IHG offers 93 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Roswell by IHG provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 2044 square feet (190 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Holiday Inn Roswell by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Roswell by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,044 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 per person
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Roswell
Holiday Inn Roswell
Roswell Holiday Inn
Holiday Inn Roswell Hotel

Reviews

Holiday Inn Roswell by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 556 out of 1009 reviews
Rating 8 - Good. 263 out of 1009 reviews
Rating 6 - Okay. 89 out of 1009 reviews
Rating 4 - Poor. 58 out of 1009 reviews
Rating 2 - Terrible. 43 out of 1009 reviews

Reviews

4/10 Poor

Jeremiah

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator broken. Doors propped open everywhere. Hotel walls and room need paint.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good room
Stayed 1 night in Jun 2025

2/10 Terrible

Florita

Stayed 1 night in Jun 2025

10/10 Excellent

Andres

Traveled with family and small children
Liked: Amenities
Nice great service
Stayed 2 nights in Jun 2025

8/10 Good

Rikanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

LAURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel were great!
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Wichita

Traveled with family
Disliked: Amenities
Worst holiday inn I’ve ever stayed at
Stayed 1 night in Jun 2025

10/10 Excellent

Elier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and clean room
Stayed 1 night in Jun 2025

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty in Roswell

Terrible shape and just plain dirty.
Stayed 1 night in Apr 2025

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled, the chair had stains on it, ac didn't work had to stay on constantly overall not a very pleasant stay.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service

No Hot Water

The first night we stayed we did not have hot water. The next day they let us switch rooms on the same floor. We had hot water that day and night. But our last night there we did not have hot water again when we called about it they stated that “they have been having this issue for months” walking in it was very humid.
Stayed 3 nights in May 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was well kept and the staff were very friendly!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

4/10 Poor

Megan

Traveled with group
Liked: Staff & service
Disliked: Amenities
The hotel is in a really good area and the staff was great but it’s outdated and we found huge roaches in our room. The bartender didn’t know how to make any drinks. It does have thin walls and you can always hear the neighbors which wasn’t a problem for me but we weren’t in our room for 2 minutes and the people next to us had already called and complained we were “too loud” so I switched rooms very quick because my trip wasn’t about to be ruined by some Karen’s.
Stayed 2 nights in May 2025

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, staff & service, amenities
It’s clean. Nice staffs. But if there’s an area to hang the clothes that would be great.
Stayed 1 night in May 2025

10/10 Excellent

Celene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

jaime

Liked: Amenities
Clean
Stayed 1 night in May 2025

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025