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Richfield Vacation Packages

Great location to the Third District. Felt very safe. Had a little issue with our code working the elevator, but it was corrected. Parking was a little confusing at first, but was in a great location and felt very secured. We had a great time and will be back; wouldn't hesitate to stay again. The only other thing it would have been nice to have a refrigerator in the room, since you are so close to the public market.

Overall, this stay was okay. However, for the price, I was disappointed. I have stayed in “nicer” hotels for less than what we paid at this hotel and this hotel’s amenities were dated. Additionally, our room’s shower drain was broken and the room was not properly stocked. The staff was attentive and fixed it when we brought it to their attention but it was inconvenient and the drain not working was kind of gross to be honest.

The whole place stinks. Everything feels old and dirty. Absolutely the worst breakfast I've ever had in a hotel, they should honestly stop serving it and pretending it's worth eating. The coffee is sludge. They achieve the bare minimum of a room. The AC works at least I guess. I didn't see any bugs or infestation. But the bedding felt pretty terrible. They are charging way too much. This should be 50 bucks a night tops.

When checking out the property before I went, I saw the options for parking were valet, and self parking for two different $amounts; self parking was less expensive and I can park my own car, but the area to self park wasn't very easy to find. I ended up in a pay parking lot unaffiliated with the Hyatt regency (although it is right next to it) and when I was asked about the parking by the hotel staff they assured me that every parking spot for their property is for valet parking only-it was confusing to say the least. The room was CLEAN and comfortable, and every staff member was helpful and friendly.

The only incident I had was the attendant sitting outside the arcade. I purchased day passes for the water park online after talking to the front desk. My son and I were leaving to go back to our room when the attendant told us the front desk should of gave us a separate wrist band to get back into the hotel. I should her our key card but insisted we needed a band. She was very rude and I really thought she wasn't going to let us go through the doors and we would have to walk outside to get back to our room. There was no reason for her to have an attitude after all the money we spent there.