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Overall, the hotel was very clean. The room was small but fine for one person. It’s a quirky place in terms of decor which I liked. I thought the buffet was OK but the selection was average. The fellow who checked me in on Saturday afternoon was very charming, helpful, and informative.

Excellent location with good amenities. The women on staff were friendly and helpful (thanks Sam and Nora and many others); the men, less so. Maintenance is the real problem. Our first room's door wouldn't lock from the outside, so we were upgraded — but the new room had a faulty AC, a toilet that wouldn't flush properly, and one elevator was out. The bedding and carpets need a full overhaul. I wanted to rate this hotel higher in recognition of good staff and service, but for a 4-star hotel, the basics should work.

We had a great time

The location is in easy walking distance to all the beautiful sites in Potsdam. Modern and flooded with natural light, the hotel has many areas for gathering or quiet reading. The hotel has a relaxing pool area, nice indoor and patio bar and a wonderful buffet breakfast. The rooms have comfortable bedding and air conditioning (which was a relief during warm days this August). I highly recommend the hotel!

Second time here, live the hotel and location. It’s not super central but beautiful and very accessible. I will be back!