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Raquet Club Vacation Packages

Not hot water at anytime. And cleaning lady forgot to leave towels. Have to use the blanket to dry myself. And when I told the front desk people just laugh not even an apology or anything. Front desk personal at night time specially are not really helpful. Just sitting down watching ticktock really loud that you could hear in the whole lobby. The older guy was a Venezuelan told him about the hot water problem and he made me feel like u was so stupid that never used a shower before. There is hoy water in that hotel at all. Will never go back

Clean and comfortable. The host had addressed the small issue promptly. I suggest to provide more utensils and blackout blinds in the living room area to help keep the heat out. This is a place I would recommend and definitely come back to. Steven M Boca Raton, Florida USA

Every thing was wonderful but not the shuttle I payed different amount of what I was told. So I would not recommend to get the shuttle. Uber is cheaper.

There was an infestation. Bites of bugs on my arms and legs. Towels and bedding were aged poorly. I would not recommend. Had to check out early because of cleanliness concerns. They have not yet refund the night we didn’t stay that was pre booked.

Second time staying here, very close to Catedral and felt safe to walk at night. Very friendly staff and accommodations

Muy buenas tardes Me pareció excelente el espacio Tuvimos una noche que no pudimos dormir bien por escándalo de una familia con niños que hasta deshoras estuvieron jugando gritando El sofá de la sala cojines huelen muy feo como que alguien duerme ahi No pudomos activar Internet También por ventanas de sala por debajo se metieron algunos animales como una avispa la sacamos a terraza y se volvía a meter aun la puerta de vidrio cerrada