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Raquet Club Vacation Packages

Floor was dirty, the 2 table chairs were broken, the couch was dirty and smelled, only 1 small fan and it was broken,, extremely hot,, 5 days and no cleaning, asked for clean towels and was told to contact someone else, got a nasty email about trash that I was to take out , no toilet paper, had to buy some, only good thing was the location, would not stay again, can NOT recommend, should get a refund

Rooms were cleaned very well each day of our stay. Staff was very friendly and helpful.

Muy buenas tardes Me pareció excelente el espacio Tuvimos una noche que no pudimos dormir bien por escándalo de una familia con niños que hasta deshoras estuvieron jugando gritando El sofá de la sala cojines huelen muy feo como que alguien duerme ahi No pudomos activar Internet También por ventanas de sala por debajo se metieron algunos animales como una avispa la sacamos a terraza y se volvía a meter aun la puerta de vidrio cerrada

The hotel itself is very old. It has no elevator, but the location is nice. U can basically walk to many attractions within the central historical area. The beds in our room are in the small side. And the TV wouldn’t work at all. If u are on a budget, this is definitely a good place to stay.

The place is nice, staff was somewhat friendly.

Overall experience was amazing, staff was really kind and helpful. The rooms were clean and had great room service. This hotel is in the center of amazing historical buildings but like any downtown there will be sketchy areas. The Uber ping for this hotel drops you off in the bottom near homeless people, if you want to avoid that you should ping the corner restaurant (Los 7 Pozoles). This hotel is also next to a busy street so you will hear cars driving at all hours. On the plus side you will be located near so many stores and restaurants that those small issues wont matter, I would definitely recommend this hotel.