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Raquet Club Vacation Packages

Excellent breakfast, staff, rooms, and amenities. Only issue was with the smoke detector being directly above the bed and flashing throughout the night. They need to find a way to cover it or move it to another part of the room. The room was gorgeous though and the bed was very comfortable.

Muy buenas tardes Me pareció excelente el espacio Tuvimos una noche que no pudimos dormir bien por escándalo de una familia con niños que hasta deshoras estuvieron jugando gritando El sofá de la sala cojines huelen muy feo como que alguien duerme ahi No pudomos activar Internet También por ventanas de sala por debajo se metieron algunos animales como una avispa la sacamos a terraza y se volvía a meter aun la puerta de vidrio cerrada

Floor was dirty, the 2 table chairs were broken, the couch was dirty and smelled, only 1 small fan and it was broken,, extremely hot,, 5 days and no cleaning, asked for clean towels and was told to contact someone else, got a nasty email about trash that I was to take out , no toilet paper, had to buy some, only good thing was the location, would not stay again, can NOT recommend, should get a refund

Clean and comfortable. The host had addressed the small issue promptly. I suggest to provide more utensils and blackout blinds in the living room area to help keep the heat out. This is a place I would recommend and definitely come back to. Steven M Boca Raton, Florida USA

There was an infestation. Bites of bugs on my arms and legs. Towels and bedding were aged poorly. I would not recommend. Had to check out early because of cleanliness concerns. They have not yet refund the night we didn’t stay that was pre booked.

It is an old hotel in GDL downtown. Need to upgrade

La atención al cliente y la simpatía de las personas