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Ragala Vacation Packages

We arrived after checkin time but the room was still not ready. The person on the desk took a mop and bucket in himself. Left some clothes on the floor in the bathroom while showering and they got dusty from the dirty floor. The bedroom floor had been mopped but was still gritty to walk on. Left some clean clothes on the desk to wear while flying home the next day. In the morning they were soaked through from the ceiling leaking water. We told someone but he didn’t seem to care. No idea about breakfast as we were not told anything about whether it is even available. The bed and shower are good, but that’s about it. Our stay was very disappointing, as was our dinner at the attached restaurant next door.

The hotel is absolutely beautiful and the pool provided a lovely cooling break aftwr a long day. Breakfast was incredible. Additionally, the staff was so kind and even let me check out late due to an evening flight. I highly recommend this property.

Staff were friendly and we had shops and restaurants closer to the hotel

Helpful and friendly staff.

We loved our experience from beginning to end. A tranquil and beautiful place, with so many places to rest and explore within the walls. Loved the room, the pools, the food was excellent, the store for crafts and the wildlife surrounding us was the perfect way to recalibrate after a long flight and shake off any residual stress. We would love to return.