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Punta Allen Vacation Packages

When booking this place see nice pictures. But this place very old and need full renovations. On balconies don't have furniture ans place for dry clothes . Clining not every day . We have to go and ask for clean towels. Mirror is old and had pill off back side . Vanity is rust. Shower has mold. Sweeming pool is small. We pay for all inclusive. Breakfast was good but lunch and dinner poor. Like in Cuba. Very disappointing 😞

Great place to stay, cozy and quaint with incredible staff. The only issue is getting to and from an airport. They desperately need hotel transport at a reasonable price. Round trip transportation cost and tip was almost $600 USD. It’s a 2 hour ride to the resort from Cancun depending on traffic.

The whole resort was five star. The only issue I had was they advertise $140 resort credit, but anytime I asked for it, people looked at me like they were confused. LOL

It was a good stay. Bathrooms could have been cleaned a little bit better. Staff was amazing.

Unfortunately the hotel is run down and not maintained. The great reviews are old when the hotel was new and Tulum had tourists. The staff are great and tried to help where they can. Tulum overall is a dead town, very scammy and extremely over priced - No wonder the tourists have stopped coming. You are better off going somewhere else for holiday.

The hotel was great. Very nice pools and great path for running. The beach is not so nice, but that’s applies for that whole area. We were very happy with our upgrade to the Privilege service for being Platinum Expedia members (better drinks, more restaurants and special areas). Food is good. Swim-up room is nice. Animals and nature are beautiful at the hotel. Special mention to Antonio and Yesenia at the Blue Moon restaurant, and Rolando at the Steak House.

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