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The staff amazing

The hotel is in need of an urgent remodel—it feels as though more than 20 years have passed without significant updates. However, there are several positives that make the stay worthwhile. Our room was spacious and clean, the bed was comfortable, and the air conditioning worked very well. The staff was friendly and welcoming throughout our stay. Both hotel restaurants offered good-quality food, generous portions, and a nice selection of drinks. The highlight of the trip was definitely Loreto itself. The islands and beaches are absolutely breathtaking, and taking a boat tour directly from the hotel was worth the trip alone. After spending the day exploring such paradise-like surroundings, returning to the hotel felt like a good value for the price. The property is also conveniently located, with an OXXO about an eight-minute walk away and several restaurants and cafés outside the hotel. Unfortunately, we visited in late August/early September during low season, and many of those places were closed. Thankfully, the hotel's restaurants provided good dining options. Overall, while the hotel would greatly benefit from a major renovation, the clean and spacious rooms, comfortable beds, friendly staff, good food, convenient location, and access to Loreto's incredible islands make it a good deal for the price.

The property was well maintained and beautiful. However, we only got two liters of water when we arrived and that was it. I had to go and buy the water for us to have drinking water. The main pool was under repairs, there were three other small pools.