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Aparthotel

Sandcastle Resort and Club

3.0 star property

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Photo gallery for Sandcastle Resort and Club

Property grounds
Balcony
Queen Suite with Balcony - Main Building | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Aerial view
Small Suite with Balcony | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Barbecue grill
  • Parking included
  • Outdoor Space
$125
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
929 Commercial Street, Provincetown, MA, 02657
  • Place, Commercial Street
    ‪2 min walk‬
  • Place, Cape Cod Beaches
    ‪5 min walk‬
  • Place, Dune Shacks Trail
    ‪18 min walk‬
  • Airport, Provincetown, MA (PVC-Provincetown Municipal)
    ‪9 min drive‬

Room options

View all photos for Oceanfront Suite with Balcony

Beach/ocean view

Oceanfront Suite with Balcony

  • 620 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Oceanfront Studio with Balcony

Beach/ocean view

Oceanfront Studio with Balcony

8.0 out of 10
Very good
(1 review)
  • 310 sq ft
  • Sleeps 4
  • 1 Double Murphy Bed and 1 Double Sofa Bed

View all photos for Poolside Suite with Balcony

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Poolside Suite with Balcony

  • 624 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Poolside Studio with Balcony

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Poolside Studio with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 310 sq ft
  • Sleeps 4
  • 1 Double Murphy Bed and 1 Double Sofa Bed

View all photos for Queen Suite with Balcony - Main Building

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Queen Suite with Balcony - Main Building

  • 548 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Studio with Balcony - Main Building

32-inch flat-screen TV with cable channels, TV

Standard Studio with Balcony - Main Building

  • 272 sq ft
  • Sleeps 4
  • 1 Double Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio - Main Building

32-inch flat-screen TV with cable channels, TV

Standard Studio - Main Building

9.0 out of 10
Wonderful
(2 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Small Suite with Balcony

Small Suite with Balcony | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Small Suite with Balcony

  • 525 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Suite - Main Building

Standard Suite - Main Building | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Suite - Main Building

  • 548 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio with Balcony - Pool Building

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Studio with Balcony - Pool Building

  • 279 sq ft
  • Sleeps 4
  • 1 Double Murphy Bed OR 1 Twin Sofa Bed

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About this property

Sandcastle Resort and Club

3-star Provincetown aparthotel close to Provincetown Theater
At Sandcastle Resort and Club, relax by an indoor pool or hit the private sand beach where you can enjoy volleyball. Each apartment provides a dining area and a sitting area, plus free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a stovetop and a coffee/tea maker.
Sandcastle Resort and Club offers 135 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

A private beach and an outdoor tennis court are featured at the aparthotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Sandcastle Resort and Club like a seasonal outdoor pool, an indoor pool, and an outdoor tennis court.

Public areas are equipped with complimentary wireless Internet access. This beach aparthotel also offers a fitness center and a terrace. Complimentary self parking is available on site.

Sandcastle Resort and Club is a smoke-free property.

Property amenities

Beach

  • On a private sandy beach
  • Beach towels

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's games

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Free long-distance calls
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Phone
  • Vending machine

Location highlights

  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • Basketball
  • Beach volleyball
  • Gym
  • Outdoor tennis court
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 135 units
  • 2 buildings
  • 3 floors

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005382420
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Sandcastle Club Provincetown
Sandcastle Resort & Club
Sandcastle Resort & Club Provincetown
Sandcastle Resort Club Provincetown
Sandcastle Resort Club
Sandcastle Resort Club
Sandcastle Club Provincetown
Sandcastle Resort and Club Aparthotel
Sandcastle Resort and Club Provincetown
Sandcastle Resort and Club Aparthotel Provincetown

Sandcastle Resort and Club Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 1144 reviews
Rating 8 - Good. 352 out of 1144 reviews
Rating 6 - Okay. 230 out of 1144 reviews
Rating 4 - Poor. 115 out of 1144 reviews
Rating 2 - Terrible. 95 out of 1144 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness

Great Staff!

It was a mixed bag. The staff were amazing, friendly, and helpful, especially when I nearly lost my passport, and they deserve praise, and my room was clean. However, considering the lack of food amenities in their part of Provincetown, their food place should have longer hours and accept credit cards. Other than that, no complaints
Stayed 4 nights in Aug 2025

2/10 Terrible

Thomas

Stayed 4 nights in Aug 2025

4/10 Poor

Jonathon

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve been staying at Sandcastle for many years, but this last visit was by far the most disappointing. Our room was in terrible condition! The bathroom had peeling wallpaper, a stained countertop, and a persistent mildew smell. The TV didn’t work, and the remote was so sticky that even after trying to clean it, the glue-like residue wouldn’t come off. The freezer in the mini fridge kept acting up as well. Overall, the room felt neglected and falling apart. Normally, I would have asked for a different room, but when you’ve already traveled all the way to the Cape and everything else is booked, what’s the point? Even if we had gotten a refund, it would have taken 5–7 business days to see the money, which doesn’t help when you’re already on vacation. To make matters worse, we accidentally misunderstood the checkout time. Instead of a polite reminder, the manager banged on the door like a SWAT team leader and screamed at my friend. I understand we inconvenienced housekeeping, but it was an honest mistake — the aggressive way we were treated was unnecessary and unprofessional. I’ve always enjoyed staying here in the past, which makes this experience even more disappointing. I hope management takes these concerns seriously, because as of now, I can’t recommend Sandcastle based on the condition of the room and the way we were treated.
Stayed 5 nights in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great beach!
Stayed 2 nights in Aug 2025

10/10 Excellent

Molly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean lots of amenities, very accessible to center of town would come again.
Stayed 2 nights in Aug 2025

8/10 Good

Elijah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice affordable hotel on the outskirts of ptwon. Only drawback is the building near the ocean doen not have air conditioning only the main building.
Stayed 2 nights in Aug 2025

8/10 Good

Abir

Traveled with partner
loved the easy access to the beach, and that the bus to provincetown center was right across the street!
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty,No air conditioning just a horrible experience. I would never recommend this dump
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Aug 2025

6/10 Okay

Heather

Traveled with family and small children
Liked: Cleanliness, amenities
Overall we had a nice stay here. The room was clean and stocked with everything we needed. We all slept pretty well on the beds.. although there was a mystery stain on the side of one of the mattresses which grossed us out a bit. And the couch… lots of stains and very old, shabby and gross looking. The lobby on our floor(2) smelled of cigarette smoke quite often. We tried to do laundry and one of the driers was broken and the only other one took SO long to dry we had to put money in several times for it to finish drying. The indoor pool was great. The walls in there are falling apart..you can tell the place is old and hasn’t been updated in many years. The air conditioner in the living room worked very well! But the one in the bedroom barely worked and wouldn’t go below 66. We took the filter out and it was fully caked with dust so we cleaned it and put it back in. Still didnt work well but thankfully the weather was cool while we were there so it wasn’t too bad. The staff are all very nice. Our room was ready early which was nice. The walk to the beach was easy and the kids loved the beach! Great location. Super close to town and the shuttle comes right to the property parking lot. Overall we had a nice stay. I think if they did some renovations it could really be a wonderful place. If you’re looking for a great location and a comfortable place to sleep then you’ll be fine here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and accommodating. Outdoor pool is fantastic. The shuttle into town is super convenient. The rooms were clean and comfy.
Stayed 3 nights in Aug 2025

8/10 Good

Themba

Liked: Cleanliness, property conditions & facilities
Cleanliness of the units which were large spacious
Stayed 1 night in Aug 2025

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, room comfort

Nice Location with some caveats.

First the positives. The location is great. Bus stop in front brings you into PTown for free. Pools are good too. The jacuzzi recently was reopened after a few years being down. Now the not so positives The property is pretty run down and the beds were not comfortable at all. Pillows were a joke and the carpet smelled. The building construction allows sound to pass through it easily.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Nixa

Stayed 1 night in Aug 2025

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
From the start, the staff went above and beyond. Before my stay, I had some issues with my credit card, but they were very communicative and worked with me to get everything sorted out. During my stay, they made sure I had the room I wanted with a beautiful beach view. Their customer service is top-notch! I would definitely come back.
Stayed 1 night in Jul 2025

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the start, the staff went above and beyond. Before my stay, I had some issues with my credit card, but they were very communicative and worked with me to get everything sorted out. During my stay, they made sure I had the room I wanted with a beautiful beach view. Their customer service is top-notch! I would definitely come back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities
The suite had a nice setup. Pool was great.
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Somdutta

Traveled with family
The property didn't have elevators to go to the third floor(where our room was). It was not mentioned on the Hotels.com website while booking. It was also not mentioned that one of the buildings didn't have AC. It was really hot inside the rooms and the wall mounted table fan in each room wasn't sufficient in the hot and humid weather.
Stayed 2 nights in Jul 2025

6/10 Okay

Debbie

Traveled with group
Disliked: Room comfort

Not as advertised but ok

The website said all rooms had ac. Ours had a wall fan. Our room was suppose to have a balcony with pool view. Had neither. Made it look like we had a beach outside of our hotel. Nope. They did move us to a room with AC after wanting a refund.
Stayed 1 night in Jul 2025

4/10 Poor

Gail

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old, run down property. Not a resort.
Stayed 1 night in Jul 2025