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The Hotel Zags Portland

4.0 star property

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Photo gallery for The Hotel Zags Portland

Relax in a stylish seating area with cushioned benches and a table, surrounded by a decorative pattern and a large window.
Relax in a serene outdoor space with a glass-enclosed seating area, lush greenery, and comfortable wooden furniture.
Relax in this stylish living area with a comfortable sofa, vibrant table, and unique chair.
Relax in style with a fire feature and comfortable seating area.
Relax in a spacious room with a large bed, desk, and city view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Pet friendly

Explore the area

Map
515 Southwest Clay St, Portland, OR, 97201
  • Portland State University
    ‪1 min walk‬
  • Oregon Convention Center
    ‪4 min drive‬
  • Moda Center
    ‪4 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (City)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed (City)

8.6 out of 10
Excellent
(52 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (City, Roll-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Mobility Accessible (City, Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (City)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Mobility Accessible (City)

9.4 out of 10
Exceptional
(14 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-in Shower)

LCD TV, iPod dock, pay movies

Suite, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Garden)

Premier Room, 1 King Bed (Garden) | View from room

Premier Room, 1 King Bed (Garden)

8.4 out of 10
Very good
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Zags)

LCD TV, iPod dock, pay movies

Suite (Zags)

  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Room, 1 King Bed (City)

Junior Room, 1 King Bed (City) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Zags Portland

4-star hotel in Downtown Portland
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
The Hotel Zags Portland offers 174 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Hotel Zags Portland features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 2740 square feet (255 square meters) include conference space. This business-friendly hotel also offers an arcade/game room, multilingual staff, and gift shops/newsstands. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

The Hotel Zags Portland has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.
Zags Restaurant and Patio - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Zags Restaurant and Patio

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,740 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges per-night fees for additional included amenities.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Modera
Hotel Modera Portland
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The Hotel Zags Portland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1005 reviews
Rating 8 - Good. 227 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! So many unexpected details!
Stayed 1 night in Apr 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It was hard to cool my room down.
Stayed 2 nights in Apr 2025

4/10 Poor

Damien

Business traveler
Disliked: Staff & service, property conditions & facilities

Not as good as advertised

Photos are misleading. Hotel staff were rude, no gym on site (blocks away), restaurant wasn’t open for breakfast with no reason given. Bathrooms dated. Probably won’t stay again - I don’t usually leave negative comments either
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 3 nights in Mar 2025

2/10 Terrible

Ivan

Stayed 1 night in Apr 2025

6/10 Okay

Jamieson

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Tammy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy, the parking garage was wonderful! The staff was very accommodating to our needs for the weekend as we were attending a matinee show and needed our bags checked at the desk until it was done. The breakfast had protein options, the room was comfortable and clean and the shower had soap/shampoo/conditioner provided. We loved all the little details and amenities provided us! Lyle was a five star night host!
Stayed 1 night in Mar 2025

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the uniqueness of the hotel and the friendliness of the staff! Outside of a lukewarm shower, the stay was a wonderful experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Portland trip

Great service at the front desk by all employees
Stayed 4 nights in Mar 2025

8/10 Good

Ivan

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms Clean *No hair dryer *Restaurant food not good, bar great
Stayed 3 nights in Mar 2025

10/10 Excellent

Katja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time there. Excellent. Will do again! Especially love the game room and the lovely court area.
Stayed 1 night in Feb 2025

8/10 Good

Ngan

Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and ease of access to downtown. I liked the s'mores hour and patio with fire pits. The restuarnat staff was friendly and attentive, the food delicious. The room was clean and modern. Shower got hot water. Will definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Stayed 1 night in Mar 2025

10/10 Excellent

Devki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and super star staff

Gold star service at every turn. We checked in late, stopped by the desk after our event and again at check out. Every staff member was courtesy personified. The DIY s'mores are the best way to end the evening. The location of the hotel is fantastic for PSU and the Keller Auditorium events. The style was spot on and that courtyard...perfect for a catch up with friends or wind down before bed. Definitely staying here again. The only downside is, when booking through hotels.com, there is a mysterious "destination fee" and at the hotel and additional "amenities fee". No bueno.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathaniel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here twice for shows at the Keller and the facility and staff are so focused on making the time feel a bit extra special all the time. My wife and I felt like Lyle and Damian genuinely wanted our trip to be as good as possible and that is hard to do when you work in hospitality! Lu’kas went above and beyond unloading luggage! We recommend the Zags to everyone.
Stayed 2 nights in Mar 2025

10/10 Excellent

TERRY

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location with an easy walking distance of many good restaurants and sites. The hotel staff is fun and easy to work with, and they even gave our dog a bag with some treats, a toy and a neckerchief
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities
Great stay walking distance. Clean. Safe. Parking on site
Stayed 1 night in Mar 2025

10/10 Excellent

Gordon

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Good and bad….

The wonderful grab bar equipped show was broken and not usable.
Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Nov 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Cinthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Make sure to ask about parking within the facility; it is an additional cost. “Free breakfast” is charged as part of the amenities fee, and it’s so so (coffee, small muffins, bagels, yogurt, hard boiled eggs) However, the property location and price compensates. Will definitely book again.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter in Portland

Very friendly staff and clean hotel. Very safe both inside and outside. Had a pulse!
Stayed 1 night in Nov 2024