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Holiday Inn Portland-By the Bay by IHG

4.0 star property

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Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
View from room
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$86
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
88 Spring St, Portland, ME, 04101
  • Place, Cross Insurance Arena
    ‪3 min walk‬
  • Place, Portland Museum of Art
    ‪3 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

View from room

Premium Room, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible (Communications, Mobil)

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(31 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(130 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Bay View, Corner

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.6 out of 10
Exceptional
(9 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(71 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,010 reviews
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About this property

Holiday Inn Portland-By the Bay by IHG

3-star hotel in Downtown Portland
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Portland-By the Bay by IHG provides a sauna, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 29999 square feet (2787 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2020.

Holiday Inn Portland-By the Bay by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Local Toast - Onsite family restaurant.
Local Toast - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 mi
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Local Toast
  • Local Toast

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (29,999 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Renovated entire property - July 2020
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 885 out of 1441 reviews
Rating 8 - Good. 360 out of 1441 reviews
Rating 6 - Okay. 124 out of 1441 reviews
Rating 4 - Poor. 41 out of 1441 reviews
Rating 2 - Terrible. 31 out of 1441 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great location, some nice updates to an older hotel. Beds were too soft and they should have microwaves. Rooms were spacious and hotel had a great indoor pool
Stayed 3 nights in Sep 2025

8/10 Good

Joel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Free parking!
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were adequate, staff was friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Landon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Holiday Inn. Within walking distance from downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Onkei

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Awesome view of the water in the room. Room was clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice, loved our short stay
Stayed 1 night in Sep 2025

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room but noisy.

Very clean room with super comfortsble bed. The room was not very sound proof. We heard neighbors talking into the morning and doors to other rooms slamming quite loudly.
Stayed 2 nights in Sep 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Doug Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great staff and CLEAN!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mary, MYRTLE BEACH

Traveled with family
Liked: Amenities
VERY NICE CLEAN AND THE CUSTOMER SERVICE WAS ATTENTIVE
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Sep 2025

8/10 Good

Dan

Stayed 1 night in Sep 2025

10/10 Excellent

Antonietta

Liked: Cleanliness
Early check in.
Stayed 1 night in Sep 2025

6/10 Okay

Jonathan

Disliked: Cleanliness, property conditions & facilities, room comfort

Could have been better

Elevator wasn’t working and stairs were locked down. Getting in and out was quite an ordeal. It could take 10-15 minutes waiting in line for an elevator.
Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay here. The location was excellent—close enough to walk into town and explore, with transportation options available as well. The room was comfortable and overall everything went smoothly. We did run into a couple of small issues, but maintenance took care of them almost immediately, which we really appreciated. Overall, a good experience and we’d stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful front desk

The woman Kristi at the front desk was pleasant and helpful to have me check in a little early and also worked it out that my wife's name was on the reservation and I was easily able to check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristina, Nobleboro

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice - good and Convenient location. Really liked the complimentary shuttle into old port.
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Only one coffee machine in a small room for morning coffee. The machine takes a long time to brew one cup - the condiments are in a space that adds time to waiting as the machine is blocked until the coffee cup is filled with sugar cream etc. The line was out the door of the room for the 3 days I was there, over twenty minutes just to get to the machine to make a cup of coffee. And same thing for a second cup later on. May sound picky, but coffee is the best start of a day for many people after waking, needs major improvement.
Stayed 3 nights in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late after a concert and had to park in the lot down the street but the door near that garage that would let us into the hotel was locked and did not have a mechanism to take our key card, so we had to walk a ways around to the hotel's main entrance.
Stayed 1 night in Sep 2025