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Holiday Inn Portland-By the Bay by IHG

4.0 star property

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Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Lobby lounge
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Ballroom
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$86
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
88 Spring St, Portland, ME, 04101
  • Place, Cross Insurance Arena
    ‪3 min walk‬
  • Place, Portland Museum of Art
    ‪3 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

View from room

Premium Room, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible (Communications, Mobil)

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(31 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(135 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Bay View, Corner

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.6 out of 10
Exceptional
(9 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(73 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
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About this property

Holiday Inn Portland-By the Bay by IHG

3-star hotel in Downtown Portland
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Portland-By the Bay by IHG provides a sauna, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 29999 square feet (2787 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Portland-By the Bay by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Local Toast - Onsite family restaurant.
Local Toast - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 mi
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Local Toast
  • Local Toast

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (29,999 square feet of space)

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 909 out of 1476 reviews
Rating 8 - Good. 365 out of 1476 reviews
Rating 6 - Okay. 127 out of 1476 reviews
Rating 4 - Poor. 41 out of 1476 reviews
Rating 2 - Terrible. 34 out of 1476 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities
Awesome location and view. Friendly staff and very clean
View of the harbor/Bug Light
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Très bien. Par contre, les chambres sont très mal insonorisé.
Stayed 3 nights in Oct 2025

4/10 Poor

Douglas

Traveled with group, Traveled with family
Liked: Cleanliness
Staff was not very helpful, I felt they did not want to help rectify the situation. I will not stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Mindy

Stayed 1 night in Oct 2025

10/10 Excellent

sarah

Stayed 1 night in Oct 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice room on the top (11th) floor with a view of the waterfront. We had a 45 min delay getting into our room upon arrival even though it was 4:30 pm. But they did give us some vouchers for free drinks in the bar while we waited. The parking garage is pretty tight and gets filled up. The location is good with many walkable sights and restaurants. We didn't eat at the hotel, so can't comment on that.
Stayed 2 nights in Oct 2025

10/10 Excellent

WILLIAM

Stayed 1 night in Oct 2025

8/10 Good

Steven

Stayed 2 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Despite some dated appointments to the general hotel public areas the room was very nicely appointed and seemingly updated recently. Everything was comfortable and in working order. Lighting could have been a little brighter, and desk chair material made me feel warm when sitting in it for long stretches of time. Room service staff was extremely friendly, and those at front desk were efficient and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very walkable to downtown area. Beautiful city view of east Portland.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

6/10 Okay

Martin

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Carl

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lock did not work ,took an hour to fix - they eventually fixed. Coffee maker did not work. Room was clean
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Theres's a shuttle but we could walk to most downtown spots within 10 minutes.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Avalon

Stayed 1 night in Oct 2025

6/10 Okay

MARK

Disliked: Property conditions & facilities
Hotel keys are the worse. They never work and you need to have them reprogrammed. Also charging for parking is ridiculous. The outdoor garage is unsafe. Stairs are rusty and falling apart. Unsafe!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable room. Good breakfast. Glad it was included, because I wouldn’t have paid what they were asking!
Stayed 1 night in Oct 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable stay
Stayed 1 night in Oct 2025

10/10 Excellent

Tatsuhiko

Stayed 2 nights in Sep 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Right near our sons college.
Stayed 1 night in Oct 2025

6/10 Okay

Sara

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room offered a nice view and was spacious and clean. However, there were a few issues during our stay. The TV was not a smart TV, and the air conditioning unit had an auto-lock feature that prevented a constant fan setting and would turn off even when the room still felt warm. We reported this to the front desk, and while they initially said it could be fixed, the handyman who came up said he was unable to resolve the issue. Additionally, our room was only cleaned once during our 3-night stay, despite us being out of the room for 5–6 hours each morning. On a positive note, the breakfast was excellent with a wide variety of options. However, the surrounding area had a significant number of homeless encampments, which made walking around at night feel unsafe.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great room!
Stayed 1 night in Oct 2025