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Aparthotel

Silkari Lagoons Port Douglas

4.5 star property

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Photo gallery for Silkari Lagoons Port Douglas

Terrace/patio
1 bedroom, blackout drapes, iron/ironing board, bed sheets
Exclusive Apartment | View from room
Garden
Exclusive Apartment | Living area | 30-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Barbecue grill
  • Laundry
  • Free WiFi
$191
includes taxes & fees
Sep 18 - Sep 19

Explore the area

View in a map
2 Langley Road, Port Douglas, QLD, 4877
  • Four Mile Beach Park
    ‪6 min walk‬
  • Four Mile Beach
    ‪8 min walk‬
  • Wildlife Habitat
    ‪19 min walk‬

Room options

View all photos for Three Bedroom Lagoon Swim Out Dual Key

1 bedroom, blackout drapes, iron/ironing board, bed sheets

Three Bedroom Lagoon Swim Out Dual Key

  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Two Bedroom Exclusive Plunge Pool Dual Key

1 bedroom, blackout drapes, iron/ironing board, bed sheets

Two Bedroom Exclusive Plunge Pool Dual Key

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Hotel Garden Room (stair access only)

Hotel Garden Room (stair access only) | 1 bedroom, blackout drapes, iron/ironing board, bed sheets

Hotel Garden Room (stair access only)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Balcony Spa Dual Key

View from room

Two Bedroom Balcony Spa Dual Key

  • 925 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Hotel Lagoon Swim-Out

1 bedroom, blackout drapes, iron/ironing board, bed sheets

Hotel Lagoon Swim-Out

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Lagoon Swim-Out

1 bedroom, blackout drapes, iron/ironing board, bed sheets

One Bedroom Lagoon Swim-Out

  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Lagoon Swim-Out Dual Key

1 bedroom, blackout drapes, iron/ironing board, bed sheets

Two Bedroom Lagoon Swim-Out Dual Key

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Hotel Balcony Spa

1 bedroom, blackout drapes, iron/ironing board, bed sheets

Hotel Balcony Spa

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Deluxe

1 bedroom, blackout drapes, iron/ironing board, bed sheets

One Bedroom Deluxe

  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Balcony Spa Dual Key

1 bedroom, blackout drapes, iron/ironing board, bed sheets

Three Bedroom Balcony Spa Dual Key

  • 925 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

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Exterior

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About this property

Silkari Lagoons Port Douglas

4.5-star Port Douglas aparthotel walkable to Four Mile Beach Park
6 outdoor pools, concierge services, and dry cleaning are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment features a kitchenette with a refrigerator and a microwave, plus a coffee/tea maker and a flat-screen TV with cable channels. A ceiling fan, a hair dryer, and a shower are among the other amenities that guests will find. Weekly housekeeping is available.
Silkari Lagoons Port Douglas offers 123 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and slippers. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers and microwaves.

Bathrooms include showers, complimentary toiletries, and hair dryers. 30-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

6 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silkari Lagoons Port Douglas features 6 outdoor swimming pools. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This luxury aparthotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Silkari Lagoons Port Douglas is a smoke-free property.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 6 outdoor pools
  • Fenced pool
  • Pool loungers
  • Pool toys

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Pool toys

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Deck/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in room
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the ocean

Things to do

  • Bicycle rentals nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Sailing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 123 units
  • 3 floors
  • Access via exterior corridors
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 41 per person (one way)
  • Airport shuttle fee per child: AUD 20.50 (one-way), (from 2 to 11 years old)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks Lagoons
Oaks Lagoons Hotel
Oaks Lagoons Hotel Port Douglas
Oaks Lagoons Port Douglas
Oaks Lagoons Apartment Port Douglas
Oaks Lagoons Apartment
Oaks Lagoons
Silkari Lagoons Port Douglas Aparthotel
Silkari Lagoons Port Douglas Port Douglas
Silkari Lagoons Port Douglas Aparthotel Port Douglas

Silkari Lagoons Port Douglas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1133 reviews
Rating 8 - Good. 406 out of 1133 reviews
Rating 6 - Okay. 143 out of 1133 reviews
Rating 4 - Poor. 43 out of 1133 reviews
Rating 2 - Terrible. 16 out of 1133 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorelle

Traveled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Rian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jen at reception was great. The room was spacious enough for 2 adults and 10 year old. Bed was comfy and the kitchen was well equipped. Had washer and dryer as well as clothes horse. We'll stay here again in the future. Thank you for the lovely stay!
Stayed 5 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness
Stayed 7 nights in May 2025

10/10 Excellent

Monika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful relaxing and clean
Stayed 6 nights in May 2025

8/10 Good

Tammy

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Florencia

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

8/10 Good

Wendy

Stayed 4 nights in May 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the pools - some heated and some now - also long enough to actually do laps in! The rooms were generously sized with good air con and fans. Beds pretty comfy (not the pillows) and having outdoor or indoor eating spaces were great - loved the BBQ area, so nice and clean. Parking very easy and accessible, staff at front desk very helpful. Only thing I didn't like was because the balconies all faced inwards, there was a lot of echoing off the walls and you could hear everyone else talking and eating on their balconies. Nice and quite at night though once in bed.
Stayed 7 nights in Apr 2025

10/10 Excellent

Freya Louise

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I had a great stay at Silkari Lagoons. We stayed in a 2 bedroom swim out apartment which had everything we need. Direct pool access was particularly good with kids!
Stayed 7 nights in Apr 2025

10/10 Excellent

Nino Chungath

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are really happy with everything overall and looking forward to stay there again in October
Stayed 5 nights in Apr 2025

6/10 Okay

Carmelo

Liked: Property conditions & facilities
Swimming pool was great from the back door Place said 4 star ,more like 3 stars. Rooms need refurbishment ,looks very tired and looks dirty. Beds arent the best.
Stayed 10 nights in Apr 2025

4/10 Poor

Hazit

Disliked: Cleanliness, property conditions & facilities
Bedroom and bathroom smells of mildew.
Stayed 7 nights in Apr 2025

8/10 Good

Ashika

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed in the 2 bedroom room with dual key access, it was clean and spacious. We had a great stay and the kids enjoyed the pool access from our room. The pool was slightly dirty and we did not notice anyone cleaning the pool during our stay. One of the stove cooktop was not working which was replaced on the last day of our stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Clifford

Liked: Cleanliness, room comfort

Brilliant

Wonderful place to stay. Friendly staff and great location. Will definitely stay there again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved the swim out room. Nice and quiet will definitely be back
Stayed 5 nights in Apr 2025

6/10 Okay

Sarah Michelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom needs renovations Curtains need replacing Cleaning needs more attention
Stayed 2 nights in Apr 2025

10/10 Excellent

Rocio

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Chris

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Bathroom was mouldy . Room was smelly . Was told we couldn't get house keeping till i argued that we are staying 8 nights not 7 as (you only get it with 8 night stays or have to pay ) Would not go back . Was cheap for that reason.
Stayed 8 nights in Mar 2025

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a family - we have 3 boys 12, 10 & 8
Stayed 6 nights in Feb 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property for a family holiday, good size apartment, kids loved the swim out pool room
Stayed 7 nights in Jan 2025

10/10 Excellent

Loretta

Liked: Cleanliness, property conditions & facilities
Absolutely loved staying here with our kids. We all had the best time from the pools, drinks, location and especially the hospitality from all the staff. We will be back in the new year!
Stayed 7 nights in Jan 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is the main advantage for this hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family of 4, 2 adults and 2 kids (10, 14). We had a very comfortable and pleasant stay, with 6 lagoon pools to choose from. We would stay again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Augusto Teixeira, Mona Vale

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I think I can now consider myself a regular at Silkari Lagoons, after all this is my 7th stay. I wouldn’t keep coming back if it wasn’t a real pleasure.
Stayed 4 nights in Jan 2025

8/10 Good

Kris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service is very good and welcoming. We have stayed here before and love the pool access off the room. The room is a little dated but otherwise clean.
Stayed 2 nights in Jan 2025