Port Douglas Hinterlands Vacation Packages

The Reef Hotel is a three level building WITHOUT elevators so you have to carry your own luggage up the three flights of stairs. The WiFi connection in the room did not work. The staff said they could not fix it for the two days I stayed there. Inside the room there were small ants around the bathroom sink. The room was not cleaned and bed not made for the second day of my stay. The hotel staff was not helpful on any of my concerns.

Only downside was the lack of lifts to the 3rd floor and no staff to assist with our big luggage. Also charging extra for pool towels for a beachside location was a little disappointing. Otherwise the apartment was spacious and a good view.

We had a wonderful stay, the 2 bedroom apartment was perfect for our family of 4, the location was a short walk to the main part of town and the marina, and the staff were very friendly and helpful. Would definitely stay again

Always a great stay

Friendly and helpful staff. Beautiful gardens and apartment.

Property is in a convenient location but the condition and cleanliness (especially the bathrooms) of the property were very poor.