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Tru by Hilton Gilbert

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
Business center
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
$92
includes taxes & fees
Aug 10 - Aug 11

Explore the area

Map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • SanTan Village
    ‪14 min walk‬
  • Gilbert Arizona Temple
    ‪4 min drive‬
  • Chandler Fashion Center
    ‪15 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪31 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(56 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(82 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Gilbert

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1005)
$99 nightly
The price is $99 total
includes taxes & fees
Hyatt Place Gilbert

About this property

Tru by Hilton Gilbert

Gilbert hotel close to SanTan Village
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Gilbert features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers an arcade/game room, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Tru by Hilton Gilbert is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Varun

Stayed 2 nights in Apr 2025

10/10 Excellent

Jude

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price
Stayed 2 nights in May 2025

10/10 Excellent

Mylee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and loved the location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that works at the Tru Hilton was welcoming and friendly and quick to help. There was always coffee and snacks in the lobby. Plenty of places to bring your computer to the lobby and plug in.
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

6/10 Okay

Tilcrystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The service was great, but didn't like the mattress. Wasn't that great. But over all a great place.
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel Mal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Stay Was Comfortable And Excellent 👌

Stayed 2 nights in Apr 2025

10/10 Excellent

Neil Patrick, Downers Grove

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Apr 2025

6/10 Okay

Harry

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Yancey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Devon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Disliked: Staff & service, room comfort

Never Again

The front desk worker started banging on my door at 11 pm and tried opening it. When I got to the door and asked “who’s there?” he covered the peephole and just told me he needed some identification verification. Turns out they overbooked and tried giving my room to another customer. Didn’t sleep after this as this whole thing was jarring and confusing.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica, Flagstaff

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at Tru
Stayed 1 night in Apr 2025

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay at tru.
Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisseth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice, the property so beautiful and modern, very clean and the breakfast so delicious.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuzef

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay with kids. Clean rooms, entertainment area downstairs, nice gym and decent breakfast. Staff super helpful and very friendly!
Stayed 2 nights in Apr 2025

10/10 Excellent

Swupnil

Stayed 2 nights in Apr 2025

10/10 Excellent

LUNGALA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SHORT BUSINESS TRIP IN GILBERT AZ

GREAT STAY AT THIS LOCATION! THANKS DOTTIE FOR YOUR VERY KIND AND PROFESSIONAL HOSPITALITY. KEEP UP THE GREAT WORK!
Stayed 4 nights in Mar 2025