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The Clarendon Hotel and Spa

3.5 star property

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Photo gallery for The Clarendon Hotel and Spa

Exterior
Lounge
View from property
Outdoor pool, cabanas (surcharge), sun loungers
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Bar

Explore the area

Map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Phoenix Convention Center
    ‪7 min drive‬
  • Chase Field
    ‪7 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room

7.6 out of 10
Good
(102 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room w/roll in shower

Deluxe King Room w/roll in shower | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room w/roll in shower

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

King Suite

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2 Queen Room

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe 2 Queen Room

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room w/ Poolside View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Suite

2 Queen Suite | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

2 Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe 2 Queen Room w/ Poolside View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Clarendon Hotel and Spa

3.5-star hotel in Encanto
An outdoor pool, a 24-hour fitness center, and a poolside bar are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and concierge services. Change of towels is available on request.
The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, The Clarendon Hotel and Spa provides a hot tub and a 24-hour fitness center. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Phoenix hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

The Clarendon Hotel and Spa is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 4 floors
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 407 out of 1008 reviews
Rating 8 - Good. 189 out of 1008 reviews
Rating 6 - Okay. 169 out of 1008 reviews
Rating 4 - Poor. 114 out of 1008 reviews
Rating 2 - Terrible. 129 out of 1008 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

sandap

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is cute, staff is nice and accommodating but the rooms are a bit beat up and patio furniture was turn up as well as a the non working fire pits.
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara, Surprise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place downtown
Stayed 1 night in Apr 2025

8/10 Good

Anna

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Lydia

Stayed 1 night in Apr 2025

2/10 Terrible

Terry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Gerardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not as advertised

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Pollynna

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

jesse r

Traveled with family
Disliked: Staff & service

hidden fees, small breakfast, deceptive pictures

First upsetting this a $40 hidden fees for extra amenities. When i asked about this the manager said it was for all the perks. These perks were listed as free in the hotels.com add. The site also has pics of a big breakfast but it was really just apple,oranges, cheep muffins,oatmeal packets. The pictures of the building itself looked very colorfull and modern, but was quite dull. I would have to say they did have a very nice pool and hot tub. This was the one big positive. i feel like both the hotel and hotels.com need to do a better job of showing the $ 40 bs hidden fee and pictures that are not so deceptive
Stayed 1 night in Mar 2025

10/10 Excellent

James, Phoenix

Stayed 1 night in Mar 2025

4/10 Poor

Austin

Traveled with group
Disliked: Property conditions & facilities, room comfort

Seems like it was cool once...

The room was run down with torn upholstery, landlord special paint, and cheap Walmart furniture. It seems like it was a cool hotel 15 years ago but the current owners have let the rooms waste away. Additionally, the bedding reeked of bleach, which permeated the whole room and hit you in the face as soon as you walked in. The beds seemed comfy at first, but this is an illusion. I woke up with multiple limbs asleep due to lumps in the mattress that cut off circulation. The rest of the furniture was uncomfortable as well. The continental breakfast was still-frozen pastries in the lobby. And they appear to have covered up the memorial to the reporter killed by the car bomb in the 70s by some average modern art. I was looking forward to seeing that, and was left disappointed The pool looked nice.
Stayed 1 night in Mar 2025

2/10 Terrible

Andriy

Disliked: Staff & service, amenities, property conditions & facilities
Cleaning was good. Everything else was atrocious for the price point. Front staff was dismissive from the start, didn’t have basic essentials (toothbrushes but no toothpaste? what? shower soaps were out and never replenished throughout the stay). Didn’t even mention the SPA stuff until I asked about it (isn’t SPA in the name?). Lots of small stuff off that adds up - tons of loose / broken fixtures / trim falling off of stuff that’s regularly in use / in sight; sink doesn’t drain, AND water pressure is near zero; no trash bin in bathroom; tub is scratched up; bathroom lock doesn’t work; AC unit squeaks. Elevator buttons are bugged on several floors. “Continental breakfast” is a farce - it’s a little cupboard of cheap shelf-stable pastries and a couple bananas. Management of this place should live in for a day or two. It’s obvious they either haven’t, or are willingly oblivious.
Stayed 3 nights in Feb 2025

10/10 Excellent

James, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome as always- a true escape into paradise from within the urban hustle.
Stayed 1 night in Mar 2025

10/10 Excellent

janet

Stayed 2 nights in Feb 2025

10/10 Excellent

Nereida

Liked: Cleanliness, staff & service, room comfort

Cool n Chill 😎

We have stayed several times at The Clarendon we have actually stayed in the same suite. This time they added a queen to the sitting area and it made the suite seem awkward. The door needs to be more secured as well. We figured it would have been repaired by now. Nevertheless its a chill place
Stayed 1 night in Mar 2025

2/10 Terrible

Ankur

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience
Stayed 3 nights in Mar 2025

8/10 Good

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a older kind of retro hotel beds are low to the ground . I would stay again but just remember it a little older hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Catelyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my stay at the Clarendon. The staff was considerate and caring. They allowed me to alter my original, pre-paid booking when I had to leave a night early due to a family emergency. The rooms and property are slightly dated but incredibly clean. Great pool and hot tub area. I didn’t get to visit the restaurant, gym or spa during my stay but it was nice to have these amenities on site. The area around the hotel was quiet and I felt very safe traveling solo as a young woman. There’s also a grocery store and shopping center that’s roughly a 5 minute walk from the hotel. I would absolutely stay here again.
Stayed 7 nights in Mar 2025

6/10 Okay

andrew

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Staff is unwelcoming and standoffish
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Traveled with family
Liked: Property conditions & facilities
Front desk was terrific! Hotel is very cool! They have made it modern and fun!
Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Reserved a walk in shower and received tub/shower combination. Tub was stained. Room was large but with a very small window. No furniture except the bed and desk chair. It’s definitely dated.
Stayed 4 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025