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The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property

Choose dates to view prices

Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

Exterior
Outdoor pool, cabanas (surcharge), sun loungers
Bar (on property)
Lounge
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
$84
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Saint Joseph's Hospital and Medical Center
    ‪10 min walk‬
  • Place, Barrow Neurological Institute
    ‪17 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room) | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Clarendon Hotel & Spa, BW Signature Collection

3.5-star hotel in Encanto
An outdoor pool, a 24-hour fitness center, and a poolside bar are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and concierge services. Change of towels is available on request.
The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, The Clarendon Hotel and Spa provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A poolside bar is on site where guests can unwind with a drink. This Phoenix hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Concierge services and wedding services can be provided. Complimentary self parking is available on site, along with a car charging station.

The Clarendon Hotel and Spa is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 4 floors
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel & Spa, BW Signature Collection Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 88 out of 230 reviews
Rating 8 - Good. 30 out of 230 reviews
Rating 6 - Okay. 52 out of 230 reviews
Rating 4 - Poor. 28 out of 230 reviews
Rating 2 - Terrible. 32 out of 230 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

LYNDSEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leshay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

kisha

Disliked: Property conditions & facilities
Noisy at night had to leave after 1 night
Stayed 2 nights in Aug 2025

6/10 Okay

Timothy, Folsom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly, price was great, room was huge, clean, very nice. Bed great, awesome Nestle coffee machine which I have only seen on cruise ships or in Europe. Pool was fun to spend time. The property is run down on the outside. I don’t think many people were staying there because the parking lot was empty except for a few cars. Mayb
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

ameenah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Laura

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. However the property looks nothing like the photos. The rooms are run down and we were on level1 and had roaches in our room! We booked for two nights but did not stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Phillip, North Hollywood

Traveled with group
Liked: Staff & service
Ok stay for a night or two.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Courtney haley

Traveled with group
Disliked: Cleanliness, staff & service

1/3rd of a couch and no lighting says a lot

They put us in an unmanaged room that was Smokey. There weren’t ANY lights, two thirds of our SOFA was MISSING. They gave us a different room, my friend couldn’t breathe. We booked the room for a concert, thinking we could lounge by the pool and drink and eat at the bar/restaurant. To our surprise the pool was too cloudy to use. The restaurant was CLOSED FOR THE SUMMER. The rooftop was thrashed and there was broken furniture everywhere. The free breakfast they advertised was only a few rock hard muffins they had put out. Our door handle wasn’t on right. There was no shower jell in the bottle. It was devastatingly embarrassing that I booked our night there. I can not believe they said our room was ready and it looked like it had been robbed! Paint peeling off the walls it was shocking :( I need a refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
room is spacious, bed is low but very cozy tv has Netflix would come again!!
Stayed 1 night in Jul 2025

10/10 Excellent

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were welcomed by a very friendly host.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Diana

Traveled with family
Liked: Staff & service
Only stayed for one night. Nothing in the area, the hotel is pretty dated and needs updates. Room was dirty
Stayed 1 night in Jul 2025

2/10 Terrible

Frances

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I checked in and immediately checked out.
Stayed 1 night in Jul 2025

6/10 Okay

Kristen

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel is nice, staff is nice. The poolside bar and food is closed during the summer. That was mostly what i was looking forward to.
Stayed 1 night in Jul 2025

8/10 Good

Sara, Bullhead City

Traveled with family
Liked: Staff & service
While it wasn't the cleanest place it definitely met my expectations with the small details such as the flower folded towels and folded t.p. Breakfast was a big bummer. If you say breakfast comes with you're stay then do a better breakfast please people. Wasnt the best but wasn't the worse.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jul 2025

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Spencer

Stayed 2 nights in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Aww man the staff was awesome everyone was welcoming and when they noticed I had a service dog they upgraded me.
Stayed 1 night in Jul 2025

6/10 Okay

Earl

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant and bar “closed for summer” without notifying at time of booking. Super inconvenient. This place just keeps getting worse.
Stayed 1 night in Jul 2025