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The Clarendon Hotel and Spa

3.5 star property

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Photo gallery for The Clarendon Hotel and Spa

Exterior
View from property
Outdoor pool, cabanas (surcharge), sun loungers
Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe
Lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Bar

Explore the area

Map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Phoenix Convention Center
    ‪7 min drive‬
  • Chase Field
    ‪7 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room w/roll in shower

Deluxe King Room w/roll in shower | Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

Deluxe King Room w/roll in shower

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2 Queen Room

Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

Deluxe 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room w/ Poolside View

Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

Deluxe King Room w/ Poolside View

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Suite

2 Queen Suite | Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

2 Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Room w/ Poolside View

Hypo-allergenic bedding, down comforters, memory foam beds, in-room safe

Deluxe 2 Queen Room w/ Poolside View

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Clarendon Hotel and Spa

3.5-star hotel in Encanto
An outdoor pool, a 24-hour fitness center, and a poolside bar are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and concierge services. Change of towels is available on request.
The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, The Clarendon Hotel and Spa provides a hot tub and a 24-hour fitness center. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Phoenix hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

The Clarendon Hotel and Spa is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 4 floors
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 400 out of 1006 reviews
Rating 8 - Good. 193 out of 1006 reviews
Rating 6 - Okay. 162 out of 1006 reviews
Rating 4 - Poor. 116 out of 1006 reviews
Rating 2 - Terrible. 135 out of 1006 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Katherine

Disliked: Cleanliness, property conditions & facilities
Run down. First room was over the bar. Very loud. Next room was a downgrade. Walls peeling. Shampoo empty. No lotion.
Stayed 3 nights in Feb 2025

8/10 Good

andrew

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like mold and cigs , there was moled in the AC in 208 we ended up having to stay in PHX an extra night so they gave us a new room for the next day. it wasn't any better.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Nicholas

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Honestly this place in the pictures looked like a fun and hip place to stay at for us to visit the festival nearby Prices were decent compared to some of the ones in nearby area. And this probably was a cool place to be about 20yrs ago. Property needs updating desperately. TV in the suite bedroom didn’t work, couch missing buttons made it look like it had cigarettes burns, bathroom was the side of a college dorms bathroom.sink wasn’t even in the bathroom it was in the bedroom. Actual disaster
Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheer comp weekend

Love the free parking for a downtown hotel. Friendly staff, beautiful room and hotel. Comfortable beds. The he room was updated to a modern theme. Beautiful pool are, my granddaughter wished she brought her suit. We were here for Cheer Competition and it was a short drive to the convention center.
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!!

Can't say enough good things, Clean, Safe, Accommodating, Great Staff, Had Check Out Conflict and Resolved Issue Efficiently and Courteously by Management, Very Impressed
Stayed 2 nights in Mar 2025

4/10 Poor

Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

marissa

Stayed 2 nights in Feb 2025

2/10 Terrible

Tom

Traveled with partner
Disliked: Amenities, property conditions & facilities
When I booked the property IT was advertised as adults only. When i checked in, there were a lot of children. i was told that their policy had changed. They should of notified people. Roof top bar is uneventful. A bunch of used dirty patio furniture thrown all over. When we checked in we got a drink at the bar because it was happy hour. When I mentioned that we were going to walk up to the roof top with the drinks, she stopped me and said I have to charge you full price if you go up there. I said I'm a hotel guest. she said it does not matter. As I mentioned we later went up there and its nothing more than old used furniture thrown all around. The hotel could be real cool if someone cared. POOR MANAGEMENT. DONT WASTE YOUR TIME STAYING THERE. WE WILL NEVER GO BACK.
Stayed 3 nights in Feb 2025

8/10 Good

David, Faribault

Traveled with partner
Liked: Staff & service
Staf was polite and friendly. Rooms are dated but functional. Noise level higher than average rooms are.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Liked: Staff & service
Noticed effort to improve property. Lacked suitable lighting in room and bathroom. No hair dryer, very limited view from room. Lobby not inviting, breakfast food and eating area very substandard.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Great bed. Friendly efficient staff. First rate pool and jacuzzi No longer adult only. Change your website.
Stayed 3 nights in Feb 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Clarendon Hotel was a pleasant place to stay. The staff was helpful and accommodating. The hotel has a GEM of a restaurant, The Azlin! We enjoyed a memorable dinner of flavorful food, then had a nice soak in the sizeable hot tub. The only problem we had was the toilet in our room had a wonky flusher. We resorted to removing the lid and flushing it by lifting the rubber flapper. Other than that, we enjoyed our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Shawnese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Stayed 2 nights in Feb 2025

10/10 Excellent

XIAO YUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Stayed 2 nights in Feb 2025

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities

You get what you pay for…

Our AC didn’t work, the toilet ran all night, and the mini fridge was so loud that we had to unplug it. The bath tub looked so FILTHY that I didn’t even want to shower. Every day the lobby smelled liked something new - from eggs, to cologne, to mildew.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sondi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Edythe

Liked: Cleanliness, staff & service
Overall, it was a nice stay. Hot tub was lovely. However, we did not have hot water our first day. They had been working on it the day we checked in, but there was not any hot water the next morning. I advised the front desk staff and he looked into and the hot water was repaired.
Stayed 2 nights in Feb 2025

6/10 Okay

Joshua

Traveled with family and small children
Hotel is in a good area if you have love ones in the hospital. Price was affordable. Down side is minor work needs to be done with the rooms which include holes in the wall with plumbing showing and some cracks in the bathroom. Stains on the furniture.
Stayed 1 night in Feb 2025