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SureStay By Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay By Best Western Phoenix Airport

Lobby
Free daily continental breakfast
Outdoor pool
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
The current price is $89
includes taxes & fees
May 19 - May 20

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪7 min walk‬
  • Place, Ballet Arizona
    ‪12 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(106 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(347 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

SureStay By Best Western Phoenix Airport

Hotel in Downtown Phoenix
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a TV in a common area, RV/bus/truck parking, and multilingual staff assistance are onsite.
SureStay By Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

SureStay By Best Western Phoenix Airport has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 30.00

Minimum check-in age: 18

Check-out

Check-out before 11 AM

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport

Econo Lodge Phoenix Airport

Econo Lodge Phoenix Hotel Phoenix

Phoenix Econo Lodge

Econo Lodge Phoenix Airport Hotel

Surestay By Phoenix Phoenix

SureStay Hotel by Best Western Phoenix Airport Hotel

SureStay Hotel by Best Western Phoenix Airport Phoenix

SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay By Best Western Phoenix Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1109 out of 2112 reviews
Rating 8 - Good. 538 out of 2112 reviews
Rating 6 - Okay. 237 out of 2112 reviews
Rating 4 - Poor. 91 out of 2112 reviews
Rating 2 - Terrible. 137 out of 2112 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Constance

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Tile floor. Efficient ride to the airport at 7:00 am. The people were friendly. No protein with the breakfast. Cereal, pastries, some sweet yogurt. Overall a pretty basic but clean stay for an early flight.
Stayed 1 night in Feb 2026

10/10 Excellent

CAROLINA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very Clean and convenient hotel near the airport! We where presently surprised! 4 thumbs up!!!
Stayed 1 night in Feb 2026

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean hotel overall.
Stayed 3 nights in Feb 2026

6/10 Okay

LaRee

Liked: Cleanliness
Disliked: Amenities
Yes. The breakfast had absolutely nothing for gluten-free and dairy free. Only lots of bread and carbs. The coffee was like colored water, no hot water for instant oatmeal or tea
Stayed 1 night in Feb 2026

6/10 Okay

michelle, Richmond

Liked: Cleanliness, property conditions & facilities
Clean and comfortable. Location is convenient for short airport stay but not a long term option.
Stayed 1 night in Feb 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Bed was too soft. Clean properly and friendly staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Henry, Lake Havasu

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate and the service was great. The only thing that was lacking was the breakfast they didn't have scrabbled eggs. they did have cereal bread , muffins donuts and yogurt. The location was great near the freeway and stores.
Stayed 2 nights in Feb 2026

6/10 Okay

Dennis

Room was clean bed a little soft for my liking
Stayed 1 night in Feb 2026

8/10 Good

Allan, BOCA RATON

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The area looked a little rough but the room was great, the facility very secure. The breakfast was minimal, but adequate. Close to the airport. Met all my expectations. It is a budget motel, but just fine.
Stayed 1 night in Feb 2026

4/10 Poor

Beny

Business traveler
Disliked: Staff & service, amenities
Someone came at 6 a.m. screaming very scary things right next to my door!
Stayed 1 night in Feb 2026

10/10 Excellent

SallyAnn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and the bed was comfortable - all I really care about! Room was spacious. A perfect stay for right by the airport. Breakfast was very basic but enough.
Stayed 1 night in Feb 2026

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Amenities
We asked for a couple extra coffee packets in our pillow, and it never came to us
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026

6/10 Okay

Andreia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Horrible complimentary breakfast. If you’re going to offer something to your guests offer something good or don’t offer at all.
Stayed 3 nights in Feb 2026

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026

6/10 Okay

Judy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I arrived late and leaving 3am. Didn’t sleep but was able to shower relax. Room was very clean. Older hotel but remodeled Great for overnight stay Staff was excellent. Shuttle to phx airport runs 24hrs/day On time pleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Allen

Liked: Cleanliness, property conditions & facilities
The room was spotless the staff seemed courteous
Stayed 1 night in Feb 2026

8/10 Good

Susan

Liked: Cleanliness, staff & service
Very clean room. Comfortable bed. Quiet.
Stayed 1 night in Feb 2026

4/10 Poor

Kristie, Portland

Traveled with family
Disliked: Amenities, property conditions & facilities
Super sketchy area. Photos do not accurately depict hotel. Airport shuttle was a huge fail. We told the evening clerk what time we needed to leave. He didn’t add us to the list so we got left behind by the overly full shuttle. The hotel did call an Uber for us hence the 2 stars rather than 1.
Stayed 1 night in Feb 2026

6/10 Okay

john

Stayed 1 night in Feb 2026

10/10 Excellent

Martin

Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Stayed 1 night in Feb 2026

8/10 Good

Xiaodong

Liked: Cleanliness, property conditions & facilities
Yes, the room is spotless and clean. However the breakfast is subpar
Stayed 1 night in Feb 2026

10/10 Excellent

Edwin

Stayed 1 night in Oct 2025

6/10 Okay

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, very loud and noisy, thin walls, located in an area with many homeless people around,
Stayed 2 nights in Feb 2026