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Springhill Suites By Marriott Phoenix Downtown

3.0 star property

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Photo gallery for Springhill Suites By Marriott Phoenix Downtown

Exterior
Property amenity
Free daily buffet breakfast
Lobby
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

$107
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
802 E Van Buren St, Phoenix, AZ, 85006
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Place, Mortgage Matchup Center
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, Multiple Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds

9.4 out of 10
Exceptional
(132 reviews)
  • 419 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds (Hearing Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(64 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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About this property

Springhill Suites By Marriott Phoenix Downtown

3-star hotel in Downtown Phoenix
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Springhill Suites By Marriott Phoenix Downtown offers 121 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an outdoor pool, Springhill Suites By Marriott Phoenix Downtown provides a hot tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Springhill Suites By Marriott Phoenix Downtown is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel Phoenix Downtown
Springhill Suites Marriott Phoenix Downtown
Springhill Suites Marriott Phoenix Downtown Hotel
Springhill Suites Marriott Phoenix Downtown
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Phoenix Springhill Suites By Marriott Phoenix Downtown Hotel
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Springhill Suites By Marriott Phoenix Downtown Phoenix
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Springhill Suites Marriott
Springhill Suites By Marriott Phoenix Downtown Hotel
Springhill Suites By Marriott Phoenix Downtown Phoenix
Springhill Suites By Marriott Phoenix Downtown Hotel Phoenix

Springhill Suites By Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 775 out of 1072 reviews
Rating 8 - Good. 194 out of 1072 reviews
Rating 6 - Okay. 61 out of 1072 reviews
Rating 4 - Poor. 24 out of 1072 reviews
Rating 2 - Terrible. 18 out of 1072 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pimi P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanner

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Karen Rocks

Check in was very easy, kept our bags for us while we went out before check in! Super friendly staff and very helpful especially Karen. She went above and beyond driving the shuttle and getting us to our destination as close as possible!
Stayed 1 night in Aug 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
Nice breakfast options, but one of our mattresses had such a severe dip in it, my husband and I couldn’t share the bed. Luckily it was a double queen room. We were too tired at 11 when we checked in to change rooms. We just made the best of a bad situation.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised how clean the room appeared. It's a little dated but comfortable and met all my needs. The refrigerator came in handy. The parking is great, no charge. And I was 5 minutes from the Downtown ASU campus.
Stayed 5 nights in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Margarette

Liked: Cleanliness, staff & service, property conditions & facilities
I will highly recommand it. Great prices Friendly staffmainly front desk and cafeteria. I am glad about the choice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed a little lumpy on one side
Stayed 1 night in Aug 2025

10/10 Excellent

jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean nice hotel

Nice sized room, walking distance to diamond backs baseball stadium, easy drive around phoenix, clean hotel, nice pool and hot tub, great breakfast, helpful staff, enjoyed everything about my stay met all my expectations
Stayed 5 nights in Jul 2025

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Business traveler
Liked: Amenities
I was given a handicap room which I did not request, however the front desk person told me it was because I used a third party to make the reservation. The showerhead would not stay straight, and the bed felt like cardboard.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in downtown Phoenix

Clean quiet room close to downtown Phoenix. Breakfast was better than expected. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room had everything we needed and stagf was so friendly. Loved the pool! Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesús

Stayed 1 night in Aug 2025

8/10 Good

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bummed one of the elevators was down and being worked on, otherwise hotel and staff were great. Cozy, clean and comfortable room.
Stayed 1 night in Aug 2025

8/10 Good

Kara

Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and could walk home from the baseball game. The room was spacious and had a mini bar area for our goods.
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Traveled with family

Nice downtown hotel

We went to Phoenix to see s baseball game. Hotel was close to the field and the hotel provided a shuttle. Very nice especially in the 110 degree weather. Breakfast was great.
Stayed 1 night in Aug 2025

8/10 Good

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, friendly staff. Free parking. You’re given a parking pass to display on your windshield for the duration of your stay. Free breakfast with good options every morning. They have a free shuttle that takes you downtown if needed. The hotel was quiet and the room was overall clean. The bed sheets did have some stains and the water in the bath tub took a bit to drain. One of the elevators wasn’t working but taking the stairs as needed was no problem.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In town for an event Downtown

The bed was so comfortable, and the room was very very spacious. The two women at the front desk, I wish I had received their names, were both so incredibly nice. The location is good and has plenty of parking. The breakfast area had a little something for everyone. Only downside was the pool. I came in a day early for an event, hoping to just lay by the pool all day, but there are only four chairs and they have metal edges. They only give you one very small bath towel to check out and I couldn’t cover enough of the chair to get comfortable and not burn myself on the chair. That was disappointing only because I had planned on spending time there relaxing. Oh and the view from room 216 is of a concrete ball. Other than that, I would definitely stay here again. (next time I would just bring my own pool towel)
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in downtown. Actually has parking included.
Stayed 1 night in Aug 2025

6/10 Okay

VONDA, PEACH SPRINGS

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Sign said elevator was worked on but rode rough. Scary actually.
Stayed 1 night in Jul 2025