See all properties

Sanctuary Camelback Mountain Resort and Spa

5.0 star property

Choose dates to view prices

Photo gallery for Sanctuary Camelback Mountain Resort and Spa

Villa (Luna) | Balcony view
Exterior
Villa (Ventana) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
3 outdoor pools, cabanas (surcharge), pool umbrellas
Villa (Luna) | Living area | 55-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Room service
$626
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
5700 E McDonald Drive, Paradise Valley, AZ, 85253
  • Scottsdale Fashion Square
    ‪5 min drive‬
  • Biltmore Fashion Park
    ‪9 min drive‬
  • Camelback Mountain
    ‪13 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Villa (Ventana)

Villa (Ventana) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Villa (Ventana)

  • 3386 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 King Bed, Accessible (Mountain Casita)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Accessible (Mountain Casita)

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Patio (Spa Patio Casita)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Accessible, Patio (Spa Patio Casita)

10.0 out of 10
Exceptional
(2 reviews)
  • 650 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio (Spa Patio Casita King)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Patio (Spa Patio Casita King)

9.2 out of 10
Wonderful
(10 reviews)
  • 650 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace (Terrace Casita King)

Room, 1 King Bed, Terrace (Terrace Casita King) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Terrace (Terrace Casita King)

10.0 out of 10
Exceptional
(4 reviews)
  • 875 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mountain Suite King)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 King Bed (Mountain Suite King)

10.0 out of 10
Exceptional
(7 reviews)
  • 1000 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Mountain)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 2 Double Beds (Mountain)

10.0 out of 10
Exceptional
(4 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Camelback)

55-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Camelback)

9.0 out of 10
Wonderful
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mountain Casita)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Double Beds (Mountain Casita)

9.4 out of 10
Exceptional
(6 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Spa)

55-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Accessible (Spa)

10.0 out of 10
Exceptional
(1 review)
  • 1194 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Norte)

Villa (Norte) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Villa (Norte)

  • 3000 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 King Beds and 2 Double Beds

View all photos for Suite, 1 King Bed (Spa)

55-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Spa)

10.0 out of 10
Exceptional
(13 reviews)
  • 1194 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mountain)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 King Bed, Accessible (Mountain)

  • 1000 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms (Villa Mariposa)

  • 6000 sq ft
  • Mountain view
  • Sleeps 6
  • 3 King Beds

View all photos for Villa (Luna)

Villa (Luna) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Villa (Luna)

  • 5500 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 10
  • 3 King Beds and 2 Double Beds

View all photos for Villa (Mesa)

Villa (Mesa) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Villa (Mesa)

  • 4400 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Room, 1 King Bed (Mountain Casita King)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed (Mountain Casita King)

10.0 out of 10
Exceptional
(15 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (Roca)

Villa (Roca) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Villa (Roca)

  • 2800 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 King Beds and 2 Double Beds

View all photos for Room, 1 King Bed (Camelback Casita)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed (Camelback Casita)

9.0 out of 10
Wonderful
(7 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (Montana)

Villa (Montana) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Villa (Montana)

  • 4800 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 4 Double Beds

View all photos for Villa (del Sol)

Villa (del Sol) | View from room

Villa (del Sol)

  • 3500 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 4 Double Beds

View all photos for Villa (Paz)

Villa (Paz) | Balcony

Villa (Paz)

  • 2000 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 2 Double Beds (Camelback)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 2 Double Beds (Camelback)

10.0 out of 10
Exceptional
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

9 outdoor pools, cabanas (surcharge), pool umbrellas

The Phoenician, a Luxury Collection Resort, Scottsdale

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, 1,016 reviews
The Phoenician, a Luxury Collection Resort, Scottsdale

About this property

Sanctuary Camelback Mountain Resort and Spa

5-star hotel in Camel Dale Properties
3 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Sanctuary Camelback Mountain Resort and Spa offers 110 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Paradise Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sanctuary Resort Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Sanctuary Camelback Mountain Resort and Spa features a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 3 meeting rooms and limo/town car service. Event facilities measuring 3204 square feet (298 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. Complimentary self parking and valet parking are available on site.

Sanctuary Camelback Mountain Resort and Spa has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Sanctuary Camelback Mountain Resort and Spa has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 50 for adults and USD 30 to 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,204 square feet of conference space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in stairways
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 floor
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30.00 to 50.00 for adults, and USD 30.00 to 50.00 for children
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are not allowed in the infinity pool Friday-Sunday.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
Guests under 16 years old are not allowed in the spa

Property is also known as

Camelback Mountain Sanctuary
Resort Sanctuary
Sanctuary Camelback Mountain
Sanctuary Camelback Mountain Paradise Valley
Sanctuary Camelback Mountain Resort
Sanctuary Camelback Mountain Resort Paradise Valley
Sanctuary Camelback Resort
Sanctuary Mountain Resort
Sanctuary Resort Camelback
Sanctuary Resort Camelback Mountain
ctuary Camelback Mountain
Sanctuary on Camelback Mountain Resort Spa

Reviews

Sanctuary Camelback Mountain Resort and Spa Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 674 out of 842 reviews
Rating 8 - Good. 111 out of 842 reviews
Rating 6 - Okay. 40 out of 842 reviews
Rating 4 - Poor. 12 out of 842 reviews
Rating 2 - Terrible. 5 out of 842 reviews

Reviews

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay and great staff. Highly recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hillary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing restaurant, dinner was outstanding! Bravo to Chef!!!! And service as well, 5 stars
Stayed 1 night in Jun 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ve been twice already. Always amazing and so peaceful. Our favorite place to stay!
Stayed 4 nights in May 2025

10/10 Excellent

Julianne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Patty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself blends beautifully with the mountains of Paradise Valley. The room had every amenity and convenience you would ever need. Everything is the highest quality, sheets, towels, robes (super soft). For me, what made the experience really special was the people that work there. Truly a unique and special experience. I’ll absolutely be returning! Special shout out to Charles at Jade Bar who navigated 5 of us with ease and grace!
Stayed 1 night in Jun 2025

10/10 Excellent

Andramurah Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Five Stars across the board!!!
Stayed 2 nights in May 2025

10/10 Excellent

Kristy

Stayed 1 night in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness
The pool area and grounds need significant renovation and maintenance. I had not been to this property since 3017 and was surprised as it is a beautiful property. The suites were in good condition and the service and food were outstanding.
Stayed 6 nights in May 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Wonderful. Such attention to detail and service.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
From check in to check out, every member of the staff was very accommodating. The room was very clean and had a very nice view. The staff at the pool and the valet staff that drove us to and from our room in golf carts were so friendly and very happy to help. Great experience!
Stayed 4 nights in May 2025

10/10 Excellent

Frederic, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and amenities! Tucked in on the north side of Camelback mountain, Sanctuary is a wonderful place to relax, enjoy the day at the pool and SPA, and have an amazing meal at Elements!
Stayed 2 nights in May 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Apr 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled up in the mountains in a beautiful spot lots of places to explore and walk. All the landscaping was beautifully kept. I miss it already.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Stayed 5 nights in Apr 2025

8/10 Good

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Nathan

Liked: Room comfort
Disliked: Cleanliness, staff & service

Very Average

Should be a very nice experience but poor service, nowhere near the 5 star price point, an extremely crowded pool and spa and very average f&b made this a somewhat disappointing stay although location and views are amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Berto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome boutique resort all around!
Stayed 5 nights in Apr 2025

4/10 Poor

Glenda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For hotel with the price tag x night this one has they room was very disappointing, there was a rug in the room in the leaving area that I wouldn’t even use at my dog’s patio. Furniture outdated, very limited dining options. For sure not a $1k x night worth hotel.
Stayed 1 night in Apr 2025

8/10 Good

Cornelia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is considered a pet friendly property - but they would not allow in the beginning our dog in the dining area - only on the patio. But finally the manager made it happen and we always could sit inside since it was either too hot or chilly to sit on the patio. The maintenance should also replace on a regular schedule batteries for the fire alarm detectors. Ours started beeping in both rooms. But neighbors in close by rooms had the same problems at the same time. In the coming days we heard more beeping around in other parts of property. There is an in room safe on the top shelf of closet- but it is not bolted to the wall and could have been easily removed
Stayed 6 nights in Mar 2025

6/10 Okay

Reilly

Liked: Amenities
For the price, it was disappointing. The room was fine but nothing special and the floors seemed dirty. The pool was very crowded - you can barely find a chair and some people had to wait. My room wasn’t serviced until extremely late in the afternoon and though they removed the used towels and bath mats, they did not replace them. The spa was very nice but one of the practitioners decided to leave the doors and shades open to the outside during a massage and there was a wedding going on (loud) as well as it was way too light in the room. For the luxury experience (and price) that they claim to have, I would recommend staying somewhere else.
Stayed 3 nights in Mar 2025

8/10 Good

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the seclusion and gorgeous setting. Pool is lovely and overall we liked our room. We were a little disappointed that with our casita we could hear everything in the adjoining space through the door that links the two rooms. I could hear normal volume full conversations. Given how quiet and serene everything else this was a let down. Also the water in our shower could have been a tad bit hotter. Appreciated being able to made espresso in our room each morning and listen to the birds chirp outside. The jade bar happy hour food was great and so was our breakfast sandwich from elements. The breakfast fried rice was decent but not our favorite. Room service was excellent. The pool snacks were a little disappointing but the staff wonderful. The bell guys were fantastic and the house car super convenient for off site dining. Our room wasn’t ready at check in time and we had to check back in a couple of times, we did arrive early but it still wasn’t ready at 4. It wasn’t a big deal for us to wait but I also feel like front desk staff didn’t even apologize or really offer us a place to go or options while we waited. We wandered and found our way to the bar. I enjoyed my time at the spa although I don’t think I actually got the pedicure that I booked given that it had some extras I didn’t get but the ladies were very sweet and attentive so not a big concern. My motherhood massage was great and the heated adjustable bed was so comfortable. Overall enjoyed our stay.
Stayed 3 nights in Mar 2025