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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property

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Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Outdoor pool, sun loungers
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board
Reception
Lobby
Free breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Laundry
  • 24/7 front desk
  • Free WiFi
$104
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Place, Arrowhead Towne Center
    ‪2 min walk‬
  • Place, Arizona Broadway Theatre
    ‪12 min walk‬
  • Place, Peoria Sports Complex
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • 285 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
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4.2 out of 5, Very Good, 311 reviews
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About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Glendale hotel close to Peoria Sports Complex
This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services, and free breakfast are onsite. Housekeeping is available on request.
The Hotel Serene Glendale Peoria, Surestay Collection by BW offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a vending machine, and coffee/tea in a common area. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in January 2022.

The Hotel Serene Glendale Peoria, Surestay Collection by BW is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Reviews

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 430 out of 983 reviews
Rating 8 - Good. 233 out of 983 reviews
Rating 6 - Okay. 138 out of 983 reviews
Rating 4 - Poor. 93 out of 983 reviews
Rating 2 - Terrible. 89 out of 983 reviews

Reviews

8/10 Good

Tyrone

Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Stayed 7 nights in Aug 2025

10/10 Excellent

Harold

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay awsome hotel nice breakfast staff is friendly and nice rooms near the pool !! Excellent location !!! Not far from Costco and Sam’s Club and Walmart as well as P83 restaurants and Bell road restaurants and next to Arrowhead Mall
Stayed 1 night in Aug 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Christie

Business traveler
Place was good. Some design issues with the flooring and items not working like the regfeiderator in my room but staff was quick to bring one that works.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and the staff was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

char

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean quiet and close to the mall
Stayed 1 night in Aug 2025

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Victor, Blythe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Janet

Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Stayed 2 nights in Jul 2025

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Isaac, glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2025

4/10 Poor

DREW

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Go somewhere else

Checked in at 2:35 and was hit with a $35 early check in charge. Employee told me it was because they had to get room ready. Ironically once I paid it, the room was magically ready. TV in the room didn’t work, no cable and bathroom door lock was broken. The free breakfast downstairs consisted of microwaved bacon, “egg” patties that made a few of my friends sick and coffee machines that were broken, with milk that smelled like rotten cheese.
Stayed 2 nights in Jul 2025

8/10 Good

Jamee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Gill

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning was extremely loud. Bed springs would pop if you moved. Neighbors in the next room kids started slamming doors and screaming at 630 in the morning, Although not the business fault. More of an expensive motel. Wouldn’t call it a hotel. Wouldn’t stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Lance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice close to our surgery center and shopping.
Stayed 2 nights in Jul 2025

10/10 Excellent

Javon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Madelyn

Liked: Staff & service
Disliked: Property conditions & facilities
I liked the front service but the rooms still had stuff from the previous stayers.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 2 nights in Jul 2025

4/10 Poor

Kelley

Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, comfy beds and great staff.
Stayed 3 nights in Jun 2025

8/10 Good

Joey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025