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Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property

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Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape by IHG

Exterior
Lunch, dinner, brunch served; alfresco dining
Terrace/patio
Meeting facility
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
$188
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
2 East Jefferson, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed (Essential)

9.4 out of 10
Exceptional
(52 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible, High Floor)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Accessible (Mobility Accessible, High Floor)

8.0 out of 10
Very good
(7 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Queen Beds (Essential)

9.4 out of 10
Exceptional
(70 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(12 reviews)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom, City View

9.6 out of 10
Exceptional
(17 reviews)
  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room (Essential)

10.0 out of 10
Exceptional
(1 review)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom, Accessible (Mobility)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(10 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Queen Beds, Accessible (Mobility)

7.8 out of 10
Good
(9 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential, High Floor)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed (Essential, High Floor)

9.2 out of 10
Wonderful
(84 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Arena)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (Arena)

8.0 out of 10
Very good
(1 review)
  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Presidential Suite

  • 1325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

4-star hotel in Downtown Phoenix
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. A manager's reception is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in September 2025.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Kimpton Hotel Palomar Phoenix Cityscape by IHG provides a fitness center and complimentary bicycles. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Kimpton Hotel Palomar Phoenix Cityscape by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Blue Hound & Eden - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated guestrooms - September 2025
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 39.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 28 for adults, and USD 7 to 26 for children
  • Fee for in-room wireless internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 30 per night
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Reviews

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 852 out of 1176 reviews
Rating 8 - Good. 171 out of 1176 reviews
Rating 6 - Okay. 84 out of 1176 reviews
Rating 4 - Poor. 32 out of 1176 reviews
Rating 2 - Terrible. 37 out of 1176 reviews

Reviews

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was extremely comfortably. Location was great, 2 minute walk to Phoenix Arena!
Stayed 1 night in Jul 2025

10/10 Excellent

Hildefonso

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Food and drinks are excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising luxury stay at reasonable rates!

Perfect location to attend an event at Footprint Center/Phoenix Arena. The pool area was amazing! Great hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

bertha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brian, san tan valley

Stayed 1 night in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms staff very friendly
Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel was a bit worn and dated. In need of a refresh. The pillows were by far the most uncomfortable I've ever slept on.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gladys

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service at the Blue Hound was excellent. Beds were comfortable, and infused water was available throughout the day in the lobby.
Blue Hound restaurant
Fitness center
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities, room comfort

Late in early out

Great stay but room wasn't ready at 5:30 and check in was 4. Then housecleaning knocked at 9:45 am and checkout wasn't until 11.
Stayed 1 night in Aug 2025

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The. Hotel has been doing some remodeling above us. When we asked they gladly changed our room. It is a good location. I will stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except the elevators. Too long of a wait
Stayed 1 night in Aug 2025

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlet, Tucson

Traveled with family
Liked: Amenities
Beautiful re-modeled floor and rooms
Stayed 1 night in Jul 2025

8/10 Good

Michael

Traveled with family

Concert hotel review

Checking in there was some delays as they couldn’t find my reservation as I made it through Hotels.com. Then there was some confusion on my needing to pay as I arrived when I had paid the reservation 3-4 months ago again through Hotels.com. She finally found it as she said a third part person made the deposit. Not sure why that would not show as room paid for no matter how it was deposited. The room was great and just enough space for wife and two younger kids. Do have some issues. One no lock on the bathroom door so no real privacy esp with young kids wanting to come in. No microwave and issue with how door Lo-Lo’s unable to be unlocked with keycard when deadbolt is set. Didn’t want to knock on the door and wake up my 3 year old as we had just come the concert at 11 pm. I thought it was a bad key so had to go up and down twice till it was explained to me of this feature. Might be a good idea to put that out there during check in process. Other than that place was really nice and staff were super friendly and helpful!
Stayed 1 night in Jul 2025

10/10 Excellent

Callie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great…big 5 stars for the entire staff!!! Everyone was super friendly and seemed to go out of their way to give excellent customer service! The only issue (which didn’t bother us on this particular stay, but could be a problem for other customers) was it sounded like some kind of construction or maintenance was being done in the room above ours. We were allowed an early check in so that day was totally acceptable, but the following morning the noise started at about 7:40…we were already up and preparing to leave, but if someone were trying to sleep in, that just seemed a bit inconsiderate. Besides that we had a totally amazing stay, I would stay here again and definitely recommend it to friends.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a concert at Phx Arena and Palomar is perfectly located for that.
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sporting location

Very convenient location for our sports weekend. Picked a bad weekend, the smell was horrible that was coming from the parking garage.
Stayed 2 nights in Jul 2025

8/10 Good

Leland, Whiteriver

Stayed 2 nights in Jul 2025

10/10 Excellent

Julio Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

WALLACE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of Chase field and numerous restaurants.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Breanna

Stayed 3 nights in Jun 2025