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MainStay Suites Phoenix North

3.0 star property

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Photo gallery for MainStay Suites Phoenix North

Property amenity
Exterior
Outdoor pool, pool umbrellas, sun loungers
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Kitchen
  • Laundry

Explore the area

Map
2536 W Beryl Ave, Phoenix, AZ, 85021
  • Metrocenter
    ‪10 min walk‬
  • Castles N' Coasters
    ‪12 min walk‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, (1000)
$100 nightly
The price is $100 total
includes taxes & fees
Best Western North Phoenix Hotel

About this property

MainStay Suites Phoenix North

3-star hotel in North Mountain
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
MainStay Suites Phoenix North offers 126 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites Phoenix North features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 924 square feet (86 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

MainStay Suites Phoenix North is a smoke-free property.

Languages

English, Hebrew, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 924 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (49 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Metro
Homewood Suites Hilton Metro Hotel
Homewood Suites Hilton Metro Hotel Phoenix Center
Homewood Suites Hilton Phoenix Metro Center
Homewood Suites Hilton Phoenix Metro Center Hotel
Homewood Suites Hilton Metro Center Hotel
Homewood Suites Hilton Metro Center

MainStay Suites Phoenix North Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I didn't know you have to request room service. I thought they just missed us.
Stayed 3 nights in Feb 2025

8/10 Good

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff are friendly and knowledgeable. The hotel location next to the interstate is very noisy. Hotel needs renovations, and sound proofing. Rooms are outdated and need renovated. Pool was warm and lovely. But had quit a bit of dirt floating in the water. Breakfast was not great. Thomas at the front desk is an exceptional employee.
Stayed 3 nights in Mar 2025

8/10 Good

Mardy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spacious and clean. I hadn’t tried using the pool or gym, but I know they had them. The complimentary breakfast was very basic and left me wanting something more pleasurable.
Stayed 3 nights in Mar 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great but our room was never cleaned the entire 6 nights we stayed. It would have been nice to have clean towels at least on the third day.
Stayed 6 nights in Mar 2025

10/10 Excellent

Brittany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean, spacious rooms, and the staff was great. The breakfast was not great (egg whites only and lacked variety. No yogurt, no fruit) but that’s the only complaint we had. Was a great stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Baseball Spring Training

Makayla and Thomas at the Front Desk were WONDERFUL
Stayed 1 night in Mar 2025

8/10 Good

Jere, Kennewick

Traveled with partner
Liked: Amenities
We ended up in a room next to the higjway.. it was so super load, that highway is a drag strip for cars motorcycles and semis. We got a “pet friendly” room, we had no animals and the carpet smelled like urine. Don’t get me wrong, we had a good stay and would stay there agon
Stayed 3 nights in Mar 2025

6/10 Okay

Deanne

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Karlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Seo Jin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main highway. A little noisy at night but other than that it’s a nice place to stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Carina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff
Stayed 1 night in Feb 2025

8/10 Good

GR

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

4/10 Poor

Sacha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Id definitely stay again
Stayed 1 night in Feb 2025

10/10 Excellent

NORMA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. The bed is amazingly comfortable. Shower had great pressure. The rooms with a kitchette are perfect if you just want yo chill. However there is a great selection of restaurants in the area. Breakfast was good, biscuits and gravy delicious. No sweet pastries were offered, just bagels and bread. Waffles can be made fresh. Overall breakfast is good.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick, Leeds

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the hotel clerk was very accomodating and reassuring as she helped with a mix up in my reservation. I very much enjoyed the comfort of my first floor, poolside, king sized bed and suite. The room was quiet, and I slept well that night. The breakfast was adequate and the breakfast seating area was better than at other comfortsble hotels that I've stayed at in the area. I checked the outdoor pool area and I was impressed with the newness and cleanliness. There is another hotel that I enjoy staying at in the area; but I would difinitely priortize staying at the MainStay Suites again given the opportunity.
Stayed 1 night in Mar 2025

8/10 Good

Bradford

Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Clean and ready to relax
Stayed 3 nights in Feb 2025

6/10 Okay

Scott R

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Bradford

Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice room but the neighborhood is not walkable must drive to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it

Above average breakfast with hot and cold options. Nice kitchen in room. Good ac/heater unit. Really hot water. Good service!
Stayed 1 night in Mar 2025