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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Outdoor pool, open 7 AM to 10 PM, free cabanas, pool umbrellas
Exterior
Property amenity
Interior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
$103
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
5285 E Baseline Rd, Gilbert, AZ, 85234
  • Banner Gateway Medical Center
    ‪9 min walk‬
  • A.T. Still University
    ‪2 min drive‬
  • Cactus Yards
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(79 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Staybridge Suites Phoenix East - Gilbert by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 816 reviews
Staybridge Suites Phoenix East - Gilbert by IHG

About this property

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Gilbert hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers 100 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the hot tub.

In addition to an outdoor pool, Holiday Inn Express & Suites Phoenix East - Gilbert by IHG provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station. Guests can use the outdoor pool at a partner property.

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 23 2025 to September 12 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 10 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 712 out of 906 reviews
Rating 8 - Good. 138 out of 906 reviews
Rating 6 - Okay. 25 out of 906 reviews
Rating 4 - Poor. 11 out of 906 reviews
Rating 2 - Terrible. 20 out of 906 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Blaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great breakfast!!
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for four days and it was great. Rooms were very clean, housekeeping did a great job. Breakfast selection was phenomenal. I wish they had had bacon every day, but having it one day was a treat. Pool area is private and shaded. Front desk staff at check in could be friendlier. Will stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and efficient. The property was overall very well maintained.
Stayed 4 nights in May 2025

2/10 Terrible

Michael

Stayed 1 night in May 2025

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in May 2025

10/10 Excellent

Kasie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and pleasant! The place had a fresh smell and the room was clean and well organized! Thank you 😊
Stayed 1 night in May 2025

10/10 Excellent

Claire

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel will be my family’s go to, because it’s everything that you would want in a hotel.It was in the perfect location for all your needs.The staff was friendly, and the rooms were very clean and the area was very quiet. No complaints here.
Stayed 3 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We had a really nice stay. Breakfast was great had lots of options. Everyone was helpful and nice. Room was clean, bed was comfy. Parking was all around the building, so easy access to your room. Too much pollen in the pool to go swimming. We enjoyed sitting under the covered area near the pool. We would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
This is an incredibly nice hotel in Gilbert, AZ. Very clean, safe and lots of eating establishments very close to hotel. This is one of the cleanest and nicest hotels we've stayed at. Highly Recommend.
Stayed 1 night in May 2025

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

We often visit Gilbert but this was our first time at Holiday Inn Express. Our room was large and clean, as was the bathroom. The breakfast was better than your average free hotel breakfast, and was busy every morning. The location was very good; you could get to wherever you need to be quite quickly. We'll be back.
Stayed 3 nights in May 2025

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The beds are comfortable and had a very quiet room. Breakfast is pretty good, and they want to make sure everything is going well. This place is better than any of the Marriotts that we have stayed in.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael, Lakewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2025

10/10 Excellent

Chad

Stayed 1 night in Apr 2025

10/10 Excellent

Yavapai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean, new and fresh
Stayed 1 night in Apr 2025

10/10 Excellent

NELIVET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very accommodating and helpful. I just had hip surgery and needed a handicap room so when there wasn’t one avaliable somehow before I checked in they had found one for me! They have tried to make our stay as comfortable as possible Big Big shout out to Dimitri!!
Stayed 4 nights in Apr 2025

8/10 Good

Gurinder

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Apr 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gregory L

Stayed 2 nights in Apr 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good experience.

Very clean hotel. Really nice pool & hot tub with great patio area. Staff was very nice. The breakfast was very good every day. We really enjoyed this stay.
Stayed 5 nights in Apr 2025