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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Free buffet breakfast
Exterior
Property amenity
Outdoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Parking available
  • Pool
$96
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
3401 E University Drive, Phoenix, AZ, 85034
  • Chase Field
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪7 min drive‬
  • Arizona State University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(105 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(141 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, 1,939 reviews
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About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in South Mountain
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1180 out of 1714 reviews
Rating 8 - Good. 323 out of 1714 reviews
Rating 6 - Okay. 116 out of 1714 reviews
Rating 4 - Poor. 56 out of 1714 reviews
Rating 2 - Terrible. 39 out of 1714 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Stayed 1 night in May 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel,5mins away from PHX. Breakfast is included and has really good choices . Both hot and cold.
Stayed 2 nights in May 2025

8/10 Good

Jill

Traveled with group, Traveled with family
Liked: Cleanliness
Easy check in and good breakfast
Stayed 1 night in May 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
The people were the key for my stay. The front desk was very hospitable when my meeting was cancelled. I just stayed inside the hotel, went to lunch by shuttle then returned back for my flight.
Stayed 1 night in May 2025

10/10 Excellent

Angela

The night front desk clerk was very friendly and she gave us information without us asking. The later check out was nice since we didn’t arrive until late, allowed us to sleep in. The room was very clean.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

2/10 Terrible

marilyn

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hot tub was disgusting! Water was green and debris in it. It had obviously not been taken care of in a while. Pool water also didn’t look clean. It was so hot in the breakfast area couldn’t enjoy a cup of coffee. Would not recommend a stay at this place.
Stayed 1 night in May 2025

10/10 Excellent

Gladys Marina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in May 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and bathroom. Great breakfast. Would recommend a stay here
Stayed 1 night in May 2025

6/10 Okay

frances

Liked: Cleanliness
Quiet
Stayed 1 night in May 2025

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were nice
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My room was clean and roomy. Didn't use the pool or fitness center. Breakfast was great, too!
Stayed 1 night in May 2025

8/10 Good

Honjea

Stayed 1 night in May 2025

2/10 Terrible

Ana Paula

Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lots of food options for breakfast. Room was modern and very clean.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

10/10 Excellent

Jonathan D

Stayed 1 night in May 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and quality

The hotel paid attention to little details that went a long way.
Stayed 2 nights in May 2025

10/10 Excellent

Greg, Bella Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: check in was fast and friendly. Asked for top floor room and got it. King bed was super comfy. Good sized refrigerator. Good tv channel selection. Good breakfast. Cons: no coffee maker in room; $10 per night parking fee. Only one elevator which can be problematic in the mornings with checkouts and housekeeping needs (however, there's only 4 floors so taking the stairs isn't an issue for us). Really nice, clean place. If we need to stay again near the airport and it's only one night, we'll be back. If our stay is for several nights, we'll stay at a property that doesn't add a parking fee for each night.
Stayed 1 night in May 2025

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marvin

Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Did not have running hot water it the shower.
Stayed 1 night in May 2025

10/10 Excellent

rene, steubenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful personnel.
Stayed 1 night in May 2025

10/10 Excellent

MARC, HEBER CITY

Stayed 1 night in May 2025

10/10 Excellent

Zarief

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The breakfast was really good too! If you have a rental car it’s a great place to stay because it’s near everything, close enough to the airport to not stress. Shuttles to and from the airport as well.
Stayed 2 nights in May 2025