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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Relax in a spacious lobby with a comfortable seating area, fireplace, and artwork on display.
Relax by the rectangular pool surrounded by lounge chairs and umbrellas.
Welcome to the Holiday Inn Express & Suites, featuring a modern design and a covered entrance.
Two single beds with white linens, a desk area, and a coffee maker.
Relax in a stylish lounge area with a fireplace, comfortable seating, and a functional desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Parking available

Explore the area

Map
3401 E University Drive, Phoenix, AZ, 85034
  • Chase Field
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪7 min drive‬
  • Arizona State University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(95 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(130 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Relax by the serene pool, surrounded by comfortable seating and an entrance.

Holiday Inn Express & Suites Phoenix - Airport North by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, (1843)
$94 nightly
The price is $94 total
includes taxes & fees
Holiday Inn Express & Suites Phoenix - Airport North by IHG

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in South Mountain
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This hotel offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1141 out of 1672 reviews
Rating 8 - Good. 322 out of 1672 reviews
Rating 6 - Okay. 112 out of 1672 reviews
Rating 4 - Poor. 56 out of 1672 reviews
Rating 2 - Terrible. 41 out of 1672 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is helpful and nice. Quick to respond to any questions and requests.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place was excellent for a next day flight.
Stayed 1 night in Apr 2025

6/10 Okay

SHARMILA

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
In my reservation I had mentioned that I was vegan but they barely had anything vegan at breakfast. Even bananas are not ready to be consumed. No plant based milk.
Stayed 1 night in Mar 2025

10/10 Excellent

Araceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well taken care of and the staff was friendly and responsive. We enjoyed the lobby area, good breakfast and the pool.
Stayed 1 night in Feb 2025

8/10 Good

Myron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnighter. Would have liked a good restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

8/10 Good

Stefanie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Antonietta

Liked: Cleanliness, amenities, property conditions & facilities
Nice & comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lorraine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Evan

Traveled with family
Liked: Staff & service

Average at best.

Worst part is the misleading hotels.com information on parking. Parking fee is only for if you are leaving your vehicle there while gone for your trip, not for parking in the lot during your stay. Hotel was average, and is close to the airport. But the temperature control in the room was terrible, and the outlets were too loose to actually be used for charging electronics.
Stayed 1 night in Apr 2025

4/10 Poor

Rebecca

Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Stayed 9 nights in Mar 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Anais

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the parking was free and easy to park. Had a little shop for snacks and small needs also good free buffet breakfast included. Breakfast had a good variety omelettes sausage toast cereal fruit yogurt. The rooms were just ok good size but had an older building feel. Also we got last floor end of hallway but it was a good enough comfortable to sleep and they did provide us with a crib for baby.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
I wish all the Holiday Inns were this nice
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hanna

Traveled with family
Liked: Amenities
My husband and I stayed 2 nights. Staff were friendly and helpful. Room was clean and decent size for the two of us. Complimentary breakfast was better than most hotels. Cinnamon rolls were yummy. Would definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jeffrey M

Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel, Houston

Stayed 1 night in Mar 2025