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Extended Stay America Suites Phoenix Airport

2.5 star property

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Photo gallery for Extended Stay America Suites Phoenix Airport

Lobby
Free daily on-the-go breakfast
Exterior
Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3421 E Elwood St, Phoenix, AZ, 85040
  • Arizona Mills Mall
    ‪5 min drive‬
  • Phoenix Convention Center
    ‪7 min drive‬
  • Arizona State University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Phoenix Airport

Hotel in South Mountain
This smoke-free hotel features laundry facilities, a 24-hour front desk, and free breakfast. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Extended Stay America Suites Phoenix Airport offers 101 accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities and an elevator. Complimentary self parking is available on site.

Extended Stay America Suites Phoenix Airport is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Inn Phoenix Airport
Extended Stay America Phoenix Airport
Extended Stay America Phoenix
Extended Stay Phoenix
Extended Stayamerica Phoenix-Airport Hotel Phoenix
Phoenix Extended Stay
Extended Stay America Phoenix Airport Hotel
Extended Stay America Phoenix Airport
Extended Stay America Suites Phoenix Airport Hotel
Extended Stay America Suites Phoenix Airport Phoenix
Extended Stay America Suites Phoenix Airport Hotel Phoenix

Extended Stay America Suites Phoenix Airport Reviews

Reviews

6.6
Rating 10 - Excellent. 308 out of 1002 reviews
Rating 8 - Good. 174 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 145 out of 1002 reviews
Rating 2 - Terrible. 192 out of 1002 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Davis

Stayed 1 night in Mar 2025

8/10 Good

Nancy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom outdated. Rust around sink drain. Limited toiletries
Stayed 1 night in Mar 2025

10/10 Excellent

Carol Ann

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

No actual bfast

Dont be fooled where it says breakfast included really Hotels.com? The clerk at the front desk said its just a coffee bar and muffins.If we want b.fastvwe go to next hotel or acroos street. I could have booked another hotel with free bfast with that money.
Stayed 1 night in Mar 2025

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent enough for business trip, quiet and comfortable. Kitchenette was bonus
Stayed 1 night in Mar 2025

6/10 Okay

Cindy

Traveled with group
Liked: Staff & service

Okay hotel in a good location for the airport.

Okay hotel in a good location for the airport. Kitchenettes are pretty old - no dishware at all. Older hotel with a few topical attempts to update. Needs a complete remodel. Various food smells (take-out food) up and down the hallways (not pleasant). Overall, it's an okay place to stay a night during travel.
Stayed 1 night in Mar 2025

2/10 Terrible

Mike

Traveled with family and small children
Disliked: Amenities
Close proximity to the airport, but that’s as far of a positive experience I’ll go. Complete lack of customer service with zero consolation for their computer system update that occurred upon checkin around 12:35am. I was told the system update may take at least 30 minutes, but the lady at the front desk could not definitively confirm a wait time of only 30 minutes. Had a toddler in a car, and being told to wait in the lobby for at least 30 minutes without giving us access to a bathroom or any amenities is frustrating and infuriating. No water, no bathroom, no comps, no reserved parking spaces for checking in (completely full non-ADA parking, so had to park far away from lobby entrance), no reason to stick around and put up with an outdated check in system. Recommendation to executive leadership: grant access to managers and provide resources to the front end staff to allow them to offer amenities and comps to make the wait somewhat worthwhile. Consider the perspective of travelers: get off a long flight, deal with the line at the car rental counter, show up to the hotel ready to sleep, but then only be told that despite having payment ready and with other tired family members in the car waiting to get in the room, the computer system is updating and will take at least 30 minutes. There is either zero or minuscule warning posted anywhere online that checkin around midnight is subject to at least a 30 minute delay by no fault of the guest.
Stayed 1 night in Mar 2025

6/10 Okay

Chad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

It’s fine.

This was the most reasonably priced hotel in the area near the Phoenix airport. Other hotels were twice as much. I just needed to spend the night before driving the next day to Sedona. It was fine. Bed was small. Overall clean with one random hair wad on the floor. That was weird. Shower spray was not good. No rear entrance so had to park in back and walk around the building. It’s an older hotel so could use a facelift but served its purpose.
Stayed 1 night in Mar 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
March 25 the woman who checked us in was very patient with other customers, as well as us. The overnight man was great also. I was tired and did something wrong and was embarrassed, but he made me feel as if it was no big deal. How do you find such lovely employees?
Stayed 1 night in Mar 2025

6/10 Okay

Hatem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Donald

OK hotel. We thought the room came with breakfast, they did have coffee in the lobby. Didn't expect much, we were not disappointed.
Stayed 1 night in Mar 2025

10/10 Excellent

Olena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only bad thing was the sink must've been clogged because it drained very slow.
Stayed 2 nights in Mar 2025

2/10 Terrible

Steven

Business traveler
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Casey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Zenaida

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon checking in the room was outdated and dirty , I had to request to be moved bathroom was disgusting with poop on the side from previous guest
Stayed 1 night in Mar 2025

4/10 Poor

Tony

Traveled with family
Disliked: Cleanliness

MLB Sponsor Disappointment

It was ok. It was upsetting to see the floors were stained. There was only on entrance in the whole building, had to park in the back, couldn't use side doors, had to walk to front with luggage. Continental breakfast was behind front desk with very few items to choose from. Over all for it being an MLB sponsor, it was runned down and not clean. We were disappointed.
Stayed 2 nights in Mar 2025

2/10 Terrible

Christine

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!

The room itself was tolerable. However, the bathroom was absolutely disgusting. We were only there one night as we were catching a plane the next day. There was about 1 inch space between the toilet and the bathroom door (I am NOT kidding). There was no tub, just a disgusting shower basin and shower curtain. The bathroom door was peeling at the bottom (it was metal, I think), the sink area was in the same battered-looking condition. There was no way I or my friend were even stepping foot in that shower! Secondly, there was a sign in the foyer for a continental breakfast. The only thing on the credenza was two coffee urns and one for hot water. Continental breakfast nowhere to be found. Nor did the desk clerk mention anything about food. My friend happened to see some cellophane-wrapped muffins and boxes of oatmeal behind the checkout counter! Not acceptable AT ALL! Also, you have to ask (and be specific) about any silverware, glasses, cups etc. you need. Asked for silverware and was given two spoons and two forks. No knives! Needless to say I will never, ever stay at this Extended Stay America again. Not worth the $150 by any stretch of the imagination!!!
Stayed 1 night in Mar 2025

2/10 Terrible

david

Disliked: Cleanliness, amenities, property conditions & facilities
No ice machine. No water in vending machine. Bad smell in room and on 2nd floor. Old and run down. No amenities at all.
Stayed 1 night in Mar 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brian

Traveled with partner
Disliked: Amenities, property conditions & facilities
Clean enough and secure, but not in the best neighborhood and limited dining options. Virtually no amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Traveled with group
Just an average hotel.
Stayed 1 night in Mar 2025