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Penpoll Vacation Packages

Lovely stay, friendly and helpful staff.

Pros: Brilliant price Superb location People are lovely If the limited onsite parking is full, there is parking nearby Cons: The bar was very noisy on my 2nd night and a number of children left to run around the hotel. Going through the description, there is no mention of having a bar. It would have been better to have this information. The room could have used a fresh coat of paint.

Sarah is a great host, the location is brilliant, very central to the village. Breakfast is amazing. Expedia messed up the booking but Sarah did not let us down and sorted everything for us so we had a great stay. Food in the local pub is great!

The premises was filthy when I turned up with the car park littered with trash and broken glass. The hallways are filthy and the carpets are badly stained. The keypad for my room wasn’t properly secure. Then inside the property.. the handles of the doors were almost hanging off and therefore wouldn’t close properly. The blind in the living room was broken and therefore everyone across the road could see directly in! No privacy. The shower hose leaked and the sofa was stained up. I reported the broken blind upon arrival and was told it would be attended to the next day. 3 days later and nothing had happened, despite me chasing ever day and being promised I would be dealt with. Location is good and WiFi also very good. That’s about it I’m afraid.

Beautiful location, well managed with 24hour support if required for any queries. Onsite parking, clean with essential amenities provided. Highly recommend.

We booked this accommodation as the reviews were very positive! But just a few days prior to our holiday we saw a review that said this property was sold and presently empty! Contacted the owner email/phone, no response. Contacted Expedia, finally got through to talk to a representative..but just said they would contact us 24hrs prior if the booking was cancelled! The owner finally rang us the day before our trip and confirmed our booking ..but not at the accommodation we originally booked! On arrival at a nearby car park we rang the owner 4 times but she didn’t answer ! We got the address from the local public house and made our way there. The room was pleasant very boutique and the bathroom was beautiful and very clean. But it was not what we booked a room with a sea view ! This advertised property should be taken off Expedia as it is closed ! Apparently the owner has had problems with Expedia and another review said they had contacted them too !