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The location was perfect, couldn’t have been more central with view of the golden roof. In the evening there was the noise of the cafes below but it didnt bother us. Had it been warmer then the lack of aircon might have been an issue but there were fans in the room. We enjoyed our stay albeit only for one night.

Breakfast was fantastic. Property itself definitely has an old-fashioned/antique feel to it. The gentleman checking us in was a little confused as to what room to give us.

Good clean, great breakfast.

Very friendly & helpful staff, amazing wellness area and superb food, both breakfast and dinner. The only downside is the sound insulation between the rooms. Overall a great stay!

Great hotel! Very clean and comfortable. It’s a little walk from the city center, but if you’re looking to take the scenic cable car, the station is right across the street. We enjoy walking, so a 15 minute walk into town was no problem for us!

We quite enjoyed our charming, bright, roomy "family room" at the hotel. The front desk staff were very helpful. I asked them a number of questions regarding hikes, bike rentals and public transportation, and they were thorough and pleased to help. Our breakfasts at the hotel were generous and delicious, and the staff in the restaurant were equally charming. The tram system in Innsbruck is excellent and even fun. We easily caught the trams to Old Town and the main train station, which both run frequently and stop right around the corner from the hotel. Very convenient. We would definitely stay in the hotel again... and we hope there will indeed be a next time!

What was great 1. Excellent location, just 5 mins walk from Innsbruck Central station. 2. Very kind and helpful staff. At the reception, with the luggage and at the restaurant. All staff we interacted with. Special callout to Maria at the reception. 3. Close to the touristy part of Innsbruck. Tyrol Musuem, Golden Rood, Hofburg, Hofgarten, Nordkettenbahn etc. Hotel provides you card for local transportation in case you prefer using the public transport instead of walking. 4. Amazing view from the room. They have a lot of rooms offering such amazing views I believe. Minor issue 1. Our room was not as clean as we would have liked. The floor. So we used in-room slippers throughout, avoided being barefoot in the room. Because we were staying only for a couple of days and wanted to be out and about, we did not bother complaining about this. I am sure they would have gotten the room cleaned or shifted us to another room had we raised this issue.