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Ortigosa Vacation Packages

Okay, the curtains weren't closing properly

Location was good....walkable to many amenities. Bartender in lounge provided great service. Entrance staff seemed preoccupied and not welcoming. Housekeeping would often forget to stock something. Breakfast was an extra 20Euros and was often lacking so not worth the price.

The pictures

The air conditioning in our room didn’t work so they transferred us to another room, only to find out the air conditioning didn’t work in that room either. Their maintenance staff weren’t available on site to fix the issue and they didn’t have any other rooms available. Finally the hotel was unwilling to discount our stay despite the issues. Although staff were apologetic, we were very disappointed with how much we paid for this room and for what they offered to us in exchange. Definitely not worth the money!!!!

Room was clean and ready each day that we returned. Staff friendly.

All good. Breakfast included in our plan was very convenient.

Great location. Very helpful stuff. I would definitely stay again.

Room was not ready at the appointed check in time and they seemed to have lost our reservation. They had to switch us to another room after more than an hour delay.