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Orla Vacation Packages

This is a very nice place to stay the restaurant attached to the hotel serves really good food, I had the ribeye on my first night here and it was absolutely delicious. I liked it so much I asked the waitress to let me think to Cook in person and he did come out and I shook his head and said thank you for cooking such a great steak. The rooms are very nice however this is New Mexico and the suite that I originally got in was really nice. The power just didn’t work in the bathtub and that was fine. I just wanted to deep soaking bathtub anyway I guess so. I didn’t really care, but I couldn’t hardly sleep that night because the AC didn’t blow hard enough in the back room so that first night was a little tough getting some sleep. , I switched rooms and went to Walmart to get myself a oscillating fan and ended up staying the rest of my vacation time here. All in all it’s a nice place to come and visit.

K

Staff was wonderful. The room was clean. I really like my stay.

The coffee machine in my room was missing a part, so I couldn't make coffee. I asked the front desk for help, but unfortunately there was no solution. The response I received was simply, “I don't understand coffee machines.” I also found that shampoo, soap, and other basic bathroom essentials were missing from the room, and I had to walk to the front desk to ask for them. Overall, it seemed there was a lack of attention to basic room preparation and maintenance. These are small things, but they make a big difference in a guest's experience. The hotel could definitely benefit from better attention to detail and making sure rooms are properly checked before guests arrive.

The bathroom with the rolling shower was cramped. The sink and toilet were so close together I had to set my wheelchair sideways with the sink. And you couldn’t close the bathroom door when I parked my wheelchair to use the toilet. These “amenities “ decide whether a room is comfortable or not. Also, a queen bed is plenty big enough. This room is cramped with a king bed.

Great price and comfortable stay, but the kitchen could have been a bit cleaner! All in all would go back.