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Staff services

The hotel was lovely with spacious guest rooms with lots of luxurious details. The room lacked practical facilities like a place to put your clothes or suitcases which meant it looked cluttered all the time. The front desk staff were pleasant when they were there but seldom were able to be helpful. We were told that none of the restaurants on the property were open despite their posted hours, there was no option to send out laundry and even that there were no umbrellas available to borrow during a downpour. It was comical after a while! All in all, too much focus on luxury and not enough on the daily details.

Great hotel next to big shopping & restaurant mall. Easy driving to & from. Discount parking vouchers for undercover parking lot 4 minutes away was good. Staff very helpful & friendly

Je risque de manquer de superlatifs tant le séjour s’est bien passé. Une seule envie, pouvoir retourner là bas un jour

Really nice hotel and the staff were very nice. Lots to eat for breakfast.

Very good experience This is an historic hotel with beautiful views!