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Ol'gino Pole Vacation Packages

The room was old and felt dark. We appreciated the refrigerator and security safe available in the room. We were annoyed by the Guest Services aggressiveness to sell timeshare. Because of that nature, we will not be returning to this property. Thank you-

Ok the fact we had no desk for check was terrible. I could not check in due to a code for door and room acess never being sent to my email resulted in me not checking for 3hours until I was told about a sister property 3 blocks from where I was stay had to walk in the rain to the siater property for thwm to grant me acess codes to get into my room now at 3am. I wouls likw to be reemburst for that night and day. My TV had no working batteries and once I go batteries the TV volum did not work.

Things to know: it’s managed by nearby restaurant so it’s important that you check in during certain hours so they can greet you! Loved the location and property

The rooms were quiet and clean. The staff was friendly and helpful. Definitely would stay here again.