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Great location very close to the airport. We only stayed one night. Even though it is close to a train line I heard nothing all night, super well sound insulated. Perfect quick stop after a long flight.

Unfortunately, our stay at this hotel in Kyoto was quite disappointing, especially considering the price we paid. The room was extremely small, with barely enough space to accommodate our luggage and personal belongings. The overall condition of the hotel also felt quite dated, and there was a noticeably damp atmosphere throughout the property, including inside our room, which made the stay less comfortable. One particularly frustrating issue was the shower. The showerhead was not adjustable and sprayed water in all directions, to the point that we had to hold it with one hand just to shower properly. These are basic amenities that should not be an issue at a hotel charging this rate. What made the experience even more disappointing was the lack of interest from the staff during checkout. Nobody bothered to ask how our stay was or whether we had encountered any issues, missing a simple opportunity to demonstrate customer care. To be fair, the hotel’s location was its one major advantage. However, a good location alone does not justify the expensive rate, particularly when the room quality, overall condition, and service fall short of expectations. In my opinion, this property does not live up to its advertised four-star standard. Based on our experience, I would struggle to consider it even a three-star hotel. Unfortunately, we cannot recommend this hotel, and we would not choose to stay here again.

The restaurant Octobar was super crowded and cramped for breakfast. Constant line to get coffee from machine that guests from different countries have trouble selecting buttons or options, so it takes a while for each person to get a cup of coffee. Food was average at best. I was disappointed with food selection. Tours seem to eat breakfast here in cramped restaurant spaces.

A hotel with fairly basic rooms, but it is reasonably priced and is located conveniently close to the Rinku Outlets and Kansai International Airport. The dinosaur check-in staff were a fun feature at the end of a busy Japanese holiday.,

Our favourite hotel during our entire trip to Japan! We absolutely loved our stay here and would happily return. Firstly, the location is fantastic. Situated right next to an entrance to the train station, it was incredibly convenient for getting around Osaka, whether heading to Umeda, Namba or even taking a day trip to Nara. The staff were genuinely lovely, kind and welcoming. We were always greeted with a smile and treated with such respect. The housekeeping team were equally wonderful, and our room was absolutely spotless throughout our stay. Our room was a decent size for the two of us, with a lovely view overlooking part of the city, which was especially beautiful at night. The bathroom amenities were incredible! I absolutely loved the shampoo, conditioner and body wash so much that I wish they sold them separately! The hotel was also incredibly affordable for such a fantastic location, making it excellent value for money. Breakfast was top-notch, and we absolutely loved it. Access to the Premier Lounge genuinely exceeded our expectations. It was particularly handy travelling with my son, who loves to snack throughout the day! 😂 The laundry facilities were convenient, with three washing machines available (which was perfectly fine for our needs). Throughout our stay, the hotel was peaceful never noisy, exceptionally clean and felt very safe.Thank you so much for making our stay so wonderful. We would absolutely stay here again and recommend it to anyone..

We absolutely loved our stay! The location was perfect, making it easy to get around and explore Japan. The room was spacious, exceptionally clean, and had everything we needed to feel comfortable. Everything exceeded our expectations, and we honestly couldn’t have asked for a better place to stay. We would happily stay here again and highly recommend it to anyone visiting Japan!