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Room was very cleaning and all the staff were very friendly!

What an amazing experience, would definitely recommend, the thermal baths and saunas are incredible.

Perfect location! Walking distance to the shops if you want to do some shopping. We had a nice view of the mountain and you can see Bear st from it. We stayed in a 2 bed and 2 bath room. Very spacious and clean. There’s a stove, fridge and microwave if you want to do some cooking. The only downside is the parking. They dont have their own parking. You gotta park in the streets which you have to pay $12 canadian $$ per hour from 8am- 8pm and free from 8pm-8am or park for free by the train station from 9am-9pm but you gotta walk 9 mins from the hotel.

We booked a two-night family stay through Expedia and were disappointed by the confusion around the charges and our experience at the pool. I understood the $250 damage deposit, but there was an additional charge that wasn’t clear to me. A better explanation of payments and temporary holds would have been appreciated. The pool and waterslide were an important reason we chose this hotel. When we brought our family down to enjoy them, swimming lessons were taking place, which affected our experience. We hadn’t seen any notice about lessons on the Expedia listing. Clearer information about charges and scheduled pool activities before booking would help guests know what to expect.