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Get an overview of this hotel
4-star Niagara-on-the-Lake resort in Glendale

Popular property highlights

Indoor pool
Business center
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

Location

Located in Glendale, this spa resort is within a 10-minute walk of Outlet Collection at Niagara and Niagara College Niagara-on-the-Lake Campus. St. Catharine's Museum is 2.5 mi (4 km) away.

Resort Features

Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 220 rooms offer WiFi, minibars, and LCD TVs with cable channels. Other amenities available to guests include room service, premium bedding, and coffee makers.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 for adults, CAD 3.5 and CAD 5.75 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • Refrigerator fee: CAD 10 per day
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 19

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • White Oaks
  • White Oaks Niagara-on-the-Lake
  • White Oaks Resort
  • White Oaks Resort Niagara-on-the-Lake
  • White Oak Resort Anbd Spa
  • White Oaks Hotel Niagara-On-The-Lake
  • White Oaks Spa
  • White Oaks Conference Resort And Spa
  • White Oaks Conference Hotel
  • Niagara On The Lake White Oaks
  • White Oaks Resort Spa
  • White Oaks Resort & Spa Resort
  • White Oaks Resort & Spa Niagara-on-the-Lake
  • White Oaks Resort & Spa Resort Niagara-on-the-Lake

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from December 26 2020 to February 21 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Recreation facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Spa tub
  • Supervised childcare
  • Swimming pool
  • Tennis courts

The following facilities are closed seasonally each year. They will be closed from January 1 to February 21:

  • Bar/Lounge
  • Dining venue

Property Features

In addition to a full-service spa, White Oaks Resort & Spa features indoor tennis courts and an indoor pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center. This eco-friendly resort also offers a health club, a spa tub, and a sauna. Onsite parking is available (surcharge).

White Oaks Resort & Spa is a smoke-free property.

  • Bar/lounge
  • Shopping center shuttle (surcharge)
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Indoor tennis courts - 3
  • Total number of rooms - 220
  • Number of floors - 7
  • Tennis on site
  • Fireplace in lobby
  • Full-service spa
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Steam room
  • Sauna
  • WiFi (surcharge)
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Wedding services
  • Garden
  • Free newspapers in lobby

Room Amenities

White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Premium TV channels
  • Blackout drapes/curtains
  • Refrigerator (on request)
  • Shower/tub combination
  • Cable TV service
  • WiFi (surcharge)
  • LCD TV
  • Connecting/adjoining rooms available
  • Refrigerator (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.

LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at White Oaks. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub.

Guests under 13 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include indoor tennis courts, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Golfing nearby
  • Fitness classes on site
  • Basketball on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Yoga classes/instruction on site

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