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Hilton Garden Inn Niagara-on-the-Lake

3.0 star property

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Photo gallery for Hilton Garden Inn Niagara-on-the-Lake

Terrace/patio
Indoor pool
Lobby
Lobby
Room, 1 King Bed, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$107
includes taxes & fees
Jan 21 - Jan 22

Explore the area

View in a map
500 York Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪13 min walk‬
  • Place, Outlet Collection at Niagara
    ‪14 min walk‬
  • Place, Royal Niagara Golf Club
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(125 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room With 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room With 1 King Bed

9.2 out of 10
Wonderful
(88 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Living area | LCD TV, pay movies

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, 1,797 reviews
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About this property

Hilton Garden Inn Niagara-on-the-Lake

3-star hotel in Glendale
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Niagara-on-the-Lake offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Niagara-on-the-Lake features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. Event facilities measuring 3970 square feet (369 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Niagara-on-the-Lake is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Garden Grille and Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 12 to 23 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille and Bar
  • Garden Grille and Bar

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,970 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 23 for adults, and CAD 10 to 15 for children
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake
Niagara-on-the-Lake Hilton Garden Inn
Hilton Garden Inn Niagara-on-the-Lake Hotel
Niagara-On-The-Lake Hilton
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Hilton Garden Inn Niagara on the Lake
Hilton Garden Niagara On The
Hilton Garden Inn Niagara-on-the-Lake Hotel
Hilton Garden Inn Niagara-on-the-Lake Niagara-on-the-Lake
Hilton Garden Inn Niagara-on-the-Lake Hotel Niagara-on-the-Lake

Hilton Garden Inn Niagara-on-the-Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1008 reviews
Rating 8 - Good. 224 out of 1008 reviews
Rating 6 - Okay. 66 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk and restaurant staff were super nice. Clean and quiet place, felt safe, grass for doggo. Also nice front lobby shop with drinks, snacks, and local products. Got hot tub room and it was very big and felt very clean. Would definitely stay here again :)
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice and warm, staff friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eleanor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe, Clean, Good Location

We were in the area for a wedding. It was easy to get to the freeway and we also Ubered to Niagra Falls. The rooms were great and the lobby was excellent - a nice restaurant and lounge area for when you didn't want to be in your room.
Stayed 2 nights in Jul 2025

8/10 Good

R James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Sep 2025

8/10 Good

pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the high price of a nights stay, they should have included free Wi-Fi, like other hotels in comparison.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, bfast, dinner available for a fee
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff when we checked in were so lovely!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, Quiet, Convenient and with Easy parking
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Kalliopi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff … great service, wonderful accommodation.
Stayed 1 night in Aug 2025

6/10 Okay

Pat

Liked: Amenities
The computer servers were down when I checked in, Couldn’t confirm a cancelation for an October booking. Toilets were low and would recommend putting in comfort height level. Asked for a quiet accommodation but was given a room where windows faced out on to the air conditioning system for the hotel which ran 24-7. CONSTANT NOISE!!!
Stayed 1 night in Sep 2025

6/10 Okay

Alfredo, Naples

Traveled with partner
Liked: Cleanliness
I am writing to express my disappointment with my recent stay at your hotel. On the second day of my visit, I returned to my room late at night only to discover that housekeeping had not provided any towels, soap, or body lotion. This was very inconvenient, especially as I was preparing to take a shower after a long day and realized none of these basic amenities were available. These items are essential and expected in every guest room. Having them missing not only caused frustration but also made the stay far less comfortable than it should have been. I kindly ask that you review this matter with your housekeeping team to ensure it does not happen to other guests. I would also appreciate any goodwill gesture to acknowledge the inconvenience caused during my stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Miguel

Liked: Cleanliness, property conditions & facilities
nice
Stayed 1 night in Sep 2025

8/10 Good

MARTIN

Stayed 5 nights in Sep 2025

10/10 Excellent

Diana

Wonderful
Stayed 1 night in Sep 2025

10/10 Excellent

Larissa

Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria, Clermont

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and great rooms. Enjoyed our short stay.
Stayed 1 night in Sep 2025

10/10 Excellent

tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and friendly staff. Nice and quiet for sleeping. Nice large parking lot and great location.
Stayed 1 night in Sep 2025

8/10 Good

Alexander C

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

This years experience was not as it should be.

We have been coming to this hotel for several yrs in a row. We love it. Its cozy and service is excellent always. This yrs trip was not like the others. We found a dried piece of feces on the clean towels in the shelf. It must have been inside the shelf unseen which was then dragged out with the towel. Also someone from housekeeping tapped on our door very loudly when it was check out time. We answered the door and she asked if we are checking out which made us feel rushed and like we needed to get out. Terrible and rude. As a long time customer we should be made to feel comfortable like its a second home where we can relax. The experience this yr did leave us with an upsetting feeling.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and quiet area, just what we were looking for
Stayed 1 night in Sep 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025