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Sandman Signature Newcastle Hotel

4.0 star property

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Hallway
Lobby
Lobby sitting area
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
$89
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪2 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪7 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Stadium View

8.2 out of 10
Very good
(73 reviews)
  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette | 1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.6 out of 10
Excellent
(13 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette | 1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(14 reviews)
  • 312 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony | 1 bedroom, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(9 reviews)
  • 333 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

1 bedroom, pillowtop beds, in-room safe, desk

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

1 bedroom, pillowtop beds, in-room safe, desk

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 310 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette | 1 bedroom, pillowtop beds, in-room safe, desk

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Sandman Signature Newcastle Hotel

4-star hotel in Newcastle City Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Sandman Signature Newcastle Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1015 reviews
Rating 8 - Good. 257 out of 1015 reviews
Rating 6 - Okay. 141 out of 1015 reviews
Rating 4 - Poor. 76 out of 1015 reviews
Rating 2 - Terrible. 40 out of 1015 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jade

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Musa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed every minute

Amazing space and excellent stay
Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Perfect location for entertainment and SJP tour
Stayed 2 nights in Aug 2025

6/10 Okay

Garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Stayed 1 night in Jul 2025

6/10 Okay

Pawel

Stayed 2 nights in Jul 2025

8/10 Good

Lexi

Liked: Cleanliness, staff & service, room comfort

One night in Newcastle

Great location and view of st James,right over the road to the stack which is a great day/night out !! the hotel itself is lovely but rooms are tired and in need of a refresh
Stayed 1 night in Apr 2025

4/10 Poor

Rebecca

Never again

Stayed 3 nights in Jul 2025

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with discount parking nearby

Good location, parking nearby, discount for the parking. Kitchen area spacious, bedroom area not so good with the sofa bed out. The bathroom was nice but the bathroom door was noisy to close and once closed it swung for a few seconds clanking. It was also very hot.
Stayed 1 night in Jul 2025

6/10 Okay

J

Business traveler
Liked: Staff & service, room comfort

Ok but don't expect luxury

Looks nice from the outside but very basic inside. Rooms quite tired and in places damp. My TV didnt work in my room but room changed to one that did
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Staff amazing, check in perfect. Room, old dated. No aircon Great location.
Stayed 1 night in Jul 2025

6/10 Okay

Jeremy

Business traveler
Stayed 1 night in Jul 2025

4/10 Poor

Steph

Business traveler
Liked: Staff & service, room comfort

noisy and no air con.

the bedrooms have no aircon which i had failed to check considering this hotel isn’t a old property. My room was like a green house, unable to get ready for a night out as the heat was so un bearable, we had to do our make up in the corridor as was slightly cooler. The rooms were airless, provided with a shop bought small fan which just circulated hot air round the room. The room is above the extraction fans which you can hear all night. i have stayed in this hotel b4 and have to say after the 2nd visit i shouldn’t have returned.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ideal for being in centre of Newcastle, handy for st James's park. Nice bar next to hotel too for a quick bite to eat
Stayed 1 night in Jul 2025

10/10 Excellent

Dorothy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location. We were going on the Newcastle united tour and the Stack and both were really close.
Stayed 1 night in Jul 2025

6/10 Okay

Jodie

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was really nice but was like a sauna and had no air con just a heater. There was a small desk fan which was just blowing around warm air as we couldnt open the windows for the noise of the generators right below us. The bed was really comfy though. Breakfast was amazing when they eventually refilled the food but this was only done because i approached a member of staff otherwise we could have waited even longer. Probably wpuldnt return due to the noise unless we were on the opposite side of the hotel which you can not guarantee.
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Travel, leeds

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel has no air conditioning Only a small fan given in July peak heatwave in room and too noisy to open windows Would have slept better on a park bench Avoid during summer
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality
Stayed 1 night in Jul 2025

6/10 Okay

Chiedu

Liked: Cleanliness
Disliked: Staff & service
Staff needs improvement
Stayed 1 night in Jul 2025