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Royal Station Hotel

3.0 star property

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Photo gallery for Royal Station Hotel

Breakfast, lunch and dinner served
Triple Room | 1 bedroom, in-room safe, desk, laptop workspace
Front of property - evening/night
Lobby
Indoor pool

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪9 min walk‬
  • Northumbria University
    ‪11 min walk‬
  • Quayside
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Twin Room

Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double Room

Small Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Small Double Room

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(43 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Single Room

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Triple Room

7.0 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1029)
$118 nightly
The price is $118 total
includes taxes & fees
County Hotel & County Aparthotel Newcastle

About this property

Royal Station Hotel

3-star hotel in Newcastle City Center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Royal Station Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Guests can use the indoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Royal Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tickets - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Restaurant
  • Tickets

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 728 out of 1604 reviews
Rating 8 - Good. 499 out of 1604 reviews
Rating 6 - Okay. 207 out of 1604 reviews
Rating 4 - Poor. 104 out of 1604 reviews
Rating 2 - Terrible. 66 out of 1604 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Moira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very tired hotel

Hotel very tired. The bedroom floors were very creaky and woke us up, not just our room but all the floors were the same. The window in our room had a cracked window pane. Which i reported. We won't stay here again.
Stayed 3 nights in May 2025

6/10 Okay

Diane

Disliked: Property conditions & facilities, room comfort

Weekend away

Booked a standard double room for 3 nights. Bed was tiny! Definitely not a double bed. The pair of us slept terribly each night. Toilet didn’t flush properly and kept filling up. Housekeeping must’ve seen this but ignored it. Very disappointing. I did report it myself. Saturday night was very noisy with inconsiderate people shouting on the corridors and letting doors slam. Won’t stay here again although it was convenient for the train station next door. Reception staff were very nice & friendly.
Dodgy flush on toilet
Stayed 3 nights in May 2025

6/10 Okay

Ros

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service
Left a charger for my phone, emailed them asking if they could post it to me. Didn't get a reply back.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I wanted to stay a extra day and zoe the reception supervisor was very helpful in helping me to achieve this with no problems i would highly recommend this hotel right next door to the train station and a few minutes to city center and also i found all staff to be helpful and friendly cant wait to visit again hopefully in july
Stayed 6 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort

It’s okay, but could could be a lot better

The hotel is in great location and very central. However the room I was in (105) was very noisy with car park behind and club downstairs open until 4am! The room was equipped well although there were hairs on the pillows and the bathroom could be cleaner. There was no air con / cooling system so very warm and stuffy as no windows to open. Overall a 3 due to the averages of the rooms vs what you pay.
Stayed 1 night in Apr 2025

8/10 Good

Grenell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price,
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed one night in preparation for journey next day. Room very small but very good value at £57 , very clean, all you need, great location
Stayed 1 night in May 2025

10/10 Excellent

pam

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel its self was absolutely beautiful. But the sound was absolutely awful. All you heard was doors slamming people talking very loud in the hall/corridors . Loud music coulfnt get a sleep and was up early for a very esrly train back home. So for that reason i need to rste my stsy as poor
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Timothy

Liked: Staff & service, amenities
Less the one minute from the station and 5 from my destination, but I didn't hear the trains or the drunk football fans. The breakfast was very nice. The bathroom smelled, the shower was luke warm, the toilet seat did not stay up, the wardrobe was not tall enough for my clothes (because of the safe) and there was litter left by a previous occupant on the floor.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joan

Liked: Amenities
Friendly helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good went for nice relaxing break so enjoyed the pool,sauna and steam room.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Very convenient and staff were very helpful, hotel is in need of a bit of a refurb
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Nayana

Stayed 2 nights in Apr 2025

6/10 Okay

Norman

Liked: Staff & service
We were staying 2 nights over Easter, and booked this hotel due to being located next to the train station so perfect if arriving by train. We were on the 2nd floor and the lifts were working, but carpeting inside was grubby. As mentioned by some others the property is in need of some work as it is quite tired and grubby looking in some areas. The communal areas do have carpets where worn bits have been taped over with electrical tape. Our room was relatively clean and tidy although the windows were very dirty. The beds were comfy. The small toilet and shower area was mainly clean but the shower grouting needs whitened and the ceiling above the shower has cracked paint. The room was meant to have a safe, which, when we reported there wasn't one, we were advised "there should be one". There was also no phone for room service although again "there should be one". Unlike some others we had no issues with the staff and all we dealt with were very approachable and helpful. I am not particularly fussy about most things and although I have mentioned some issues, they weren't deal breakers. I think the costs for remodelling and replacing the communal carpets would (probably) be astronomical. I cant recommend it but wouldn't warn against it and there are lots of reviews where people are very happy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and overall excellent service and food quality and options.
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness
Like it’s central position
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay..all good.
Stayed 1 night in Apr 2025