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Holiday Inn Sunderland – City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Point of interest
Exterior
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
$74
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Keel Square, Sunderland, England, SR1 3DS
  • Place, University of Sunderland
    ‪4 min walk‬
  • Place, Sunderland Empire
    ‪6 min walk‬
  • Place, Stadium of Light
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Sunderland – City Centre by IHG

4-star hotel in Sunderland City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4-star property.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a front-desk safe, and an elevator.

Holiday Inn Sunderland – City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Holiday Inn Sunderland – City Centre by IHG has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Reviews

Holiday Inn Sunderland – City Centre by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 235 out of 341 reviews
Rating 8 - Good. 72 out of 341 reviews
Rating 6 - Okay. 21 out of 341 reviews
Rating 4 - Poor. 4 out of 341 reviews
Rating 2 - Terrible. 9 out of 341 reviews

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Conveniently situated, this hotel was ideal for me. Everything was as I'd have hoped for - so no complaints from me!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. Noticing my birthday they gave me a little bottle of Prosecco. They advised us on how to get around, spoke to us about the area and what to see and do.
Stayed 2 nights in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely clean hotel with just a couple of minus points. The breakfast was very mediocre, hard overcooked eggs, dry overcooked bacon and cheap sausages. No parking, but there is a multi story nearby that cost £18.80 for the night. That to me is expensive.
Stayed 1 night in Aug 2025

8/10 Good

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff very polite and extremely comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again this hotel has lived up to its friendly reputation and hospitality. Rooms are so comfortable you get a good nights sleep, breakfast was amazing, great selection and hot. Shops could not be any more conveniently located.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Very comfortable and modern hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Great Stay

The Sunderland Holiday Inn staff were wonderful. I had a bad fall at the theatre and when I got back they couldn’t have been more kind and helpful, especially Kieran. He offered to take me to A&E but I did not want to go. He bathed my wound and found a plaster for it. I cannot remember the name of the other receptionist but she was equally as kind and helpful. If there one downside, it was that the bedroom was very cold and had limited refreshments. Apart from that the room was very clean and the bed was comfortable and I enjoyed my stay immensely.
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Modern, clean, freindly, very convenient for exploring town. Top marks to all the staff i encountered, would happily here stay again.
Stayed 1 night in May 2025

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again.

Grest stay, cant praise all the staff enough. Thank you.
Stayed 1 night in May 2025

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost top marks

Great hotel. Staff very pleasant and helpfull. Good breakfast. Unfortunately no parking on site which was a little inconvenient.
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Pamela

Liked: Cleanliness
Disliked: Amenities
Staff unavailable. Restaurant unavailable.
Stayed 3 nights in May 2025

10/10 Excellent

Maria Teresa

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Booked for a family. Very centrally located and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff at this Hotel, only downside was the noisy Aircon which kept me awake for a while, (we were on 3rd floor above the vents).
Stayed 1 night in Jun 2025

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short stay
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Will

Stayed 1 night in Jun 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025