Beginning of main content

Get an overview of this hotel
3.5-star Newcastle-upon-Tyne hotel in Newcastle City Center

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business center
Laundry facilities

Location

Located in Newcastle City Center, this spa hotel is within a 10-minute walk of Castle Keep, Tyne Bridge, and Chinatown. St. James' Park and Quayside are also within 15 minutes. Newcastle Central Station is 6 minutes by foot and Manors Station is 7 minutes.

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms, and 24-hour room service are onsite.

Room Amenities

All 49 individually decorated rooms feature free WiFi and 24-hour room service. Other amenities available to guests include TVs, premium bedding, and coffee makers.

Languages Spoken

  • English

Show all languages

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$69* Per night/room Jun 14 - Jun 15

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15 for adults and GBP 7.5 for children (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Debit cards

Online Penalty Collection

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of GBP 10.00 per pet, per night
  • Food and water bowls are available

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Hotel Names

  • Grey Street Hotel Hotel
  • Grey Street Hotel Newcastle-upon-Tyne
  • Grey Street Newcastle-upon-Tyne
  • Grey Street Hotel Newcastle-upon-Tyne
  • Grey Street Hotel Hotel Newcastle-upon-Tyne

Hotel Amenities

Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge
  • Restaurant

Property Features

Grey Street Hotel features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. 3 meeting rooms are available. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and laundry facilities.

Grey Street Hotel is a smoke-free property.

  • Safe-deposit box at front desk
  • Number of meeting rooms - 3
  • Bar/lounge
  • Luggage storage
  • Coffee/tea in common areas
  • Newspapers in lobby (surcharge)
  • Elevator
  • Breakfast available (surcharge)
  • Concierge services
  • Full-service spa
  • 24-hour front desk
  • Laundry facilities
  • Business center
  • Spa treatment room(s)
  • Restaurant
  • Total number of rooms - 49
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Free bottled water
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Free WiFi
  • Individually decorated
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Laptop-friendly workspace

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.

Grey Street Hotel has a restaurant on site.

24-hour room service is available.

Spa Services

All About You has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology.

The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?