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I stayed in the Bridge terrace room for 2 nights. Here are my pros and cons. Pros: The staff is friendly and helpful. The area is quiet and by the seaport. If you get a room with the terrace facing the bridge, you’ll have an amazing view. Cons: The hotel itself, unfortunately, is not a 5 star hotel as listed on google. It’s barely a 4 star, if at all. Everything is showing wear and tear. From the elevators, hallways, and especially the rooms. The room itself had a lot of issues. Cracked and damaged ceilings in the bathroom. Insect stains/parts on the walls. Hair (not mine) on the shower head. Coffee beans on the carpet floor. Cigarette butts on the terrace. Needless to say housekeeping needs to do a better job. Broken bathroom door lock. I can go on with the cons, but these were the first things I noticed within the first few minutes. Obviously there is a cost to a refresh renovation, but this hotel definitely needs it.

Clean property. Staff was helpful. The breakfast was a nice buffet but crowded.

This was such a charming hotel and centrally located for what we had planned during our girls trip. The front desk staff was incredibly kind and helpful. The room was large, and the kitchenette was definitely a bonus. We felt safe and very well taken care of.

Excelent hotel just 3 minutes away from Time Square. The staff was super helpful and kind with us and overall a fantastic experience. I will definitely comeback.

Great hotel for price and location. The only problem we had was poor room internet. Room was clean and a bit dated but great location. Overall good value. They need to improve internet.