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Japoneza Retreat Centro - Adults Only

3.0 star property

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Photo gallery for Japoneza Retreat Centro - Adults Only

Living area
Superior Room, Tower | Individually decorated, iron/ironing board, free WiFi, bed sheets
Honeymoon Room, Terrace, Tower | Bathroom | Separate tub and shower, hair dryer, bathrobes, towels
Property grounds
Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Pool
  • Room service
  • Pet friendly
  • Housekeeping
$154
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
C. 60 Centro #632 x 79 y 77, Mérida, Yuc., 97000
  • Place, US Visa Applicant Service Center
    ‪11 min walk‬
  • Place, Mérida Cathedral
    ‪16 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪6 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Room, Tower

Individually decorated, iron/ironing board, free WiFi, bed sheets

Junior Room, Tower

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Terrace, Ground Floor

Individually decorated, iron/ironing board, free WiFi, bed sheets

Superior Room, Terrace, Ground Floor

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, Terrace, Tower

Honeymoon Room, Terrace, Tower | Individually decorated, iron/ironing board, free WiFi, bed sheets

Honeymoon Room, Terrace, Tower

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Japoneza Retreat Centro - Adults Only

3-star hotel in Mérida Centro
This smoke-free hotel features 3 outdoor pools, an indoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, massage/treatment rooms, concierge services, and tour/ticket assistance are onsite. Change of towels is available on request.
Japoneza Retreat Centro - Adults Only offers 9 air-conditioned accommodations with espresso makers and bathrobes. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include separate bathtubs and showers. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with an indoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Japoneza Retreat Centro - Adults Only features 3 outdoor swimming pools and an indoor pool. The hotel offers a restaurant. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers spa services, a terrace, and tour/ticket assistance.

Japoneza Retreat Centro - Adults Only is a smoke-free property.

A complimentary manager's reception is offered each day.
Japoneza Retreat Centro - Adults Only has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 500 to 1,000 per person
  • A restaurant
  • Free daily manager's reception

Things to do

  • 3 outdoor pools
  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Gravel flooring in public areas
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lever door handles
  • No elevator

More

  • Colonial architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:30 AM - 12:30 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests should be aware that 2 cats reside at this property

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation (varies based on length of stay), plus a deposit of MXN 1000 per stay
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 500 to 1000 per person
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Japoneza Mérida
A Japoneza Retreat Merida Center
Japoneza Retreat Merida Centro Hotel
Japoneza Retreat Merida Centro Mérida
Japoneza Retreat Merida Centro Hotel Mérida

Reviews

Japoneza Retreat Centro - Adults Only Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 26 out of 29 reviews
Rating 8 - Good. 2 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. Best service we've had in years. Rooms are fun to explore, and different than the plain. Can't wait to visit again.
Stayed 1 night in May 2025

10/10 Excellent

Merlin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing, relaxing stay!

Wow! Such an amazing stay here! Unfortunately we only had one night here because our flight was the next day, but can’t wait to go back to this place when I’m in Merida again. Everything about this stay was done with so much detail, a green tea go welcome my friend and I, a wet cloth with oils to help relax us immediately, a personalized written note in the room…everything was thought out! We were helped by Jessy and her team and it was such a pleasure! We needed a taxi at 4 am, and it was booked for us in a blink of an eye. My friend and I booked massages ( which include a facial btw) and were so good! Have already recommended to our friends that live in Merida, because everyone needs to stay here! Haha
Stayed 1 night in May 2025

10/10 Excellent

john

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
What a wonderful place the staff was incredible. It was a hidden treasure like your own japanese retreat. Terrific highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karin

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Japoneza Retreat was an exceptional place to stay—quiet, peaceful, and incredibly relaxing. While the exterior might initially be a bit surprising, once you step inside, it truly feels like a hidden oasis. We particularly enjoyed the massages and the jacuzzi, which were definitely highlights of our stay. The staff was outstanding, always attentive and eager to accommodate our needs, from arranging taxis and drinks to providing towels and booking tours. The retreat is a short 10–20 minute walk from the town, where you'll find a variety of restaurants and cafes. Overall, a fantastic experience!
Stayed 5 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and Peaceful Retreat

Amazing and peaceful retreat. This place is a hidden gem. You would have no idea how peaceful and beautiful it is from the street since it is accessed through unassuming doors at the street. Wish we had stayed more nights!
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as pre wedding hotel. We enjoyed the best message ever received. The place is serene, the rooms and property are beautiful. You are a few blocks from dinning area, and no food service available at hotel. You can order coffee, and there is a bar. You can have food delivered. Beds are great, staff is great, messages are the best!
Stayed 3 nights in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing hotel, the accommodations ( rooms , bar, pools) were beautifully done and maintained. I was really happy being away from main area . The staff treated us splendidly. I highly recommend
Stayed 4 nights in Dec 2024

10/10 Excellent

Ana Patricia

Stayed 1 night in Nov 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramses

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique, beautiful and relaxing place. You conpletely forget you are in Downtown Merida. This was a great stay! I would defenetly return. The restaurant is also very good!!
Stayed 3 nights in May 2024

10/10 Excellent

María Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuvimos una estancia muy agradable ya que fue muy relajante para nosotros, propiciado por el ambiente que se vive en el interior de la recamara y en el exterior del hotel, con deseos de volver nuevamente en la primera oportunidad
Stayed 1 night in May 2025

10/10 Excellent

Deniche, Miguel Hidalgo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente un gran hotel. Te hacen sentir muy bien.
Stayed 2 nights in May 2025

10/10 Excellent

Fridda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar sumamente relajante, si necesitas desconectarte del mundo, este es el lugar indicado, los masajes 10/10 y la atención del personal 10/10, el hotel es precioso, tienen 2 albercas grandes y una piscina insípida en aguas termales por que el agua es caliente y deliciosa, volvería 1000 veces, es perfecto este lugar
Stayed 1 night in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax total

Todo muy limpio y el ambiente calmado
Stayed 3 nights in Feb 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermosísimo, los detalles están cuidados, buen decorado y el personal muy atento. La cama podría ser mejor y está un poco lejos de zonas de interés.
Stayed 5 nights in Jan 2025

10/10 Excellent

Leonardo daniel

Stayed 3 nights in Nov 2024

10/10 Excellent

MONICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bonita y muy buen servicio
Stayed 4 nights in Dec 2024

10/10 Excellent

Silvia

Stayed 1 night in Nov 2024

10/10 Excellent

Adze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito y relajante.

Es un bonito hotel boutique para relajarse en pareja.
Stayed 1 night in May 2024

10/10 Excellent

MARIA A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito lugar

Un espacio bonito, la pasamos genial, la atención y servicio son excelentes.
Stayed 1 night in Feb 2024

8/10 Good

benjamin, San Luis potosi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

JUAN CARLOS, OAXACA DE JUAREZ

Disliked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado hace mucho ruido a pesar que se les aviso sobre la situación, hacen mucho ruido el personal de limpieza.
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar tiene un ambiente increíble muy agradable y lleno de comfort ,espectacular
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose javier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023