An outdoor pool, a restaurant, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a garden.
Hotel Real Toledo by Kavia offers 22 accommodations. 43-inch flat-screen televisions come with cable channels.
Bathrooms include showers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers an outdoor pool and a garden. A total renovation of this property was completed in August 2022.
Hotel Real Toledo by Kavia is a smoke-free property.
A complimentary continental breakfast is served each morning between 7:00 AM and noon.
Restaurante - This family restaurant specializes in local cuisine and serves breakfast only.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Limited onsite parking
Onsite parking options include a garage
Food and drink
Free continental breakfast available daily 7:00 AM to noon
A restaurant
Restaurants on site
Restaurante
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
Garden
Pool loungers
Accessibility
No elevator
More
1 building
2 floors
Colonial architecture
Renovated entire property - August 2022
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
More
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Real Toledo
Real Toledo By Kavia Merida
Hotel Real Toledo by Kavia Hotel
Hotel Real Toledo by Kavia Mérida
Hotel Real Toledo by Kavia Hotel Mérida
Hotel Real Toledo by Kavia Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 180 out of 296 reviews
10 - Excellent
180
Rating 8 - Good. 79 out of 296 reviews
8 - Good
79
Rating 6 - Okay. 22 out of 296 reviews
6 - Okay
22
Rating 4 - Poor. 6 out of 296 reviews
4 - Poor
6
Rating 2 - Terrible. 9 out of 296 reviews
2 - Terrible
9
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Miguel
Traveled with family and small children, Traveled with family
the service in the restaurant need to be improved, the service and treatment were not too good
Miguel
Stayed 3 nights in Apr 2025
10/10 Excellent
Jonathan
Apr 23, 2025
Jonathan
Stayed 1 night in Apr 2025
8/10 Good
Bianca
Apr 16, 2025
Liked: Cleanliness, staff & service
Nice colonial property in the city center. Beds are comfy, good internet and netflix n prime service. 24 hour frontdesk, free parking in the same street. Breakfast is a la carte, but even though the hotel was fully booked, there was only one lady…. No glasses, no mugs for coffee, as she had to cook and clean. Sit an wait. This needs to be improved, maybe a small buffett with more options…
I loved this hotel! It’s gorgeous with its colonial design. Also, the food is good for breakfast with a nice selection. The employees were kind and helpful. The rooms were clean.
Brittany Santana
Stayed 6 nights in Mar 2025
8/10 Good
michael
Business traveler
Mar 6, 2025
Liked: Cleanliness, staff & service
Toledo , great lobby...
PRO - beautiful lobby,central location, clean,
helpful receptionists.
CON - Breakfast: staff was lousy.Only 10 tables, yet every(5) morning at least 6 had dirty dishes piled.The help at the kitchen window were eating and we felt like we were imposing on them each morning to request a coffee cup and utensils.
Room: No windows.No chair or table, one outlet
michael
Stayed 4 nights in Feb 2025
8/10 Good
Eileen Belinda
Traveled with partner, Traveled with family
Feb 28, 2025
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Hotel is old and needs some upgrades but was clean and comfortable. Staff was great!
Price was right, hotel is older but it added to the charm. We were walking distance to anything you wanted to see or do in Centro Merida. Staff were so very friendly and helpful. Especially Israel at the front desk. We Did not use the pool. Breakfast was good with options available each morning . I would return on my next visit
Excellently located just near the touristic Calle 60 and only 700 meter from Paseo del Montejo & Calle 47 with good dining options.
Safe and clean, with outstanding service from Sara, the receptionist, that provided good tips about the surrounding area.
Emanuel
Stayed 1 night in Jan 2025
6/10 Okay
Praday
Traveled with partner
Feb 7, 2025
Liked: Cleanliness, staff & service, amenities
Positives
- very good location in the historic centre of Merida, short walk to a wide variety of restaurants, plazas and tourist attractions.
- good shower with hot water anytime and good water pressure.
Negatives
- limited breakfast options for those who don't eat eggs, some more variety or cereal selection would have helped.
- ground floor room was noisy so getting to sleep would be difficult at times, and room lacked natural light.
- the suite was large but with very basic furnishings and the wardrobe and drawer chest couldn't be used.
Overall rating, 3 out of 5.
- accommodation is okay for a few nights, but Merida is a very easy city to walk around so one can stay somewhere nicer, a little further away and it wouldn't take too long to get into the centre of town
The hotel was very historic and nice convenient to all the sites and dining. The stsff is pleasant and very helpful. Thank you Sebastian for all your help
Great little hotel right in centro so it's easy to walk around. Many restaurants and close to shopping. Cultural performances at Park Santa Lucia and many live music venues close by.
Friendly staff, convenient location. Lots of things to see and do in the neighborhood!
Brenda
Stayed 11 nights in Jan 2025
6/10 Okay
Eduardo
Traveled with family
Jan 1, 2025
Liked: Staff & service
Room was kinda dark (no windows) but roomy enuf. Beds comfortable and daily breakfast was good. Staff was friendly and nearby free parking was a big plus