Beginning of main content

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center. This Mérida hotel also offers an outdoor pool, spa services, and tour/ticket assistance. Onsite self parking is complimentary.

Hotel Real Mercedes is a smoke-free property.

  • Safe-deposit box at front desk
  • Spa services on site
  • Daily
  • Number of outdoor pools - 1
  • Free continental breakfast
  • Elevator
  • Hair salon
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Tours/ticket assistance
  • Total number of rooms - 23
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Room Amenities

Hotel Real Mercedes offers 23 air-conditioned accommodations with minibars and bathrobes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Desk
  • Slippers
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 7:00 AM and noon.

Colibri - This restaurant serves breakfast only.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Fees

Optional extras

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Cashless transactions are available

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Debit cards

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of MXN 250 per pet, per day
  • Dogs and cats only
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Real Mercedes Hotel
  • Hotel Real Mercedes Mérida
  • Hotel Real Mercedes Hotel Mérida

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?